Was a nice experience will keep going back
3801 Kennett Pike Ste A101Wilmington, DE 19807
From Business: As the premier salon and spa destination for both women and men, we specialize in hair care, skin repair, signature facials, massage therapy, body treatments, nat…
Peter is a great guy and does amazing work. However, his wife (Jenny) is very RUDE and UNPROFESSIONAL which is why I will no longer patronize this business. Please understand CUSTOMERS are YOUR BUSINESS and the way you treat your customers can dictate your success! Today, I called to schedule an appointment with Peter, but he informed me that this Sunday he was not taking appointments but first come first serve and the wait isn't that long. I said ok and went to the shop. Upon my arrival, I spoke to Peter and told him that I would wait for him and in the meantime I could get my pedicure done. The two of us were in agreement. Then here comes Jenny from the back of the establishment and sees 6 customers sitting in the waiting area. She immediately speaks to Peter in her native tongue and directs her comments to me! She said very rudely "Come back at 2". I look at her puzzled and she said Peter has an appointment at 1 and you will have to wait. At this point, I got upset because Peter and I already discussed me waiting for him to provide a service to the other clients waiting and I was going to get 2 other services done in the meantime (pedicure & waxing). Jenny's rude demeanor and nasty attitude has caused me to take my business elsewhere which amounts to over $80 every 2 weeks. They are taking our English speaking dollars and want to talk about us in their native tongue. That's so disrespectful!
Horrific!!!!! Do not go to this place, they only want your money and could care less about the service,you,your nails etc.
They are ok for the most part. The person that I got was really nice but he did not do what I wanted and I even showed him a picture but still couldn’t do it they tried to make me pay for something I didn’t ask for so I informed him and he fixed it. But I would still NEVER GO THERE AGAIN and it was my first time going I guess I’m to much of a nice person but oh well.����
DO NOT go to Jenny's nails! I try and give plenty of chances but the majority of the people that work there, I'm very uncomfortable with going to. Plus, most of them have bad attitudes ESPECIALLY Jenny, I try so hard to be nice no matter what and just ignore it, But I can't take it anymore. Now I go to top nails and the service is awesome! It's right across the street. Everyone is super nice and they do a great job!
WARNING: This salon CANNOT do nails! They are horrible! They are RUDE when they realize you are displeased. Go to TOP NAILS in Governer Sqaure! I only came here because I had an event to attend and Top Nails was closed. The number one clue that this salon cannot do nails is they do not do designs. I did not give a tip and I did not allow them to paint my nails. I had to try to hide the BANGED UP job they did. I do not know any Nail Salon that cannot do Gel Tips.. This salon should seriously consider hiring trained workers and sending the current employees to school to learn how to do nails before allowing them to perform work on real customers.
Jenny and pete are the best they are quick and so nice this is the best nail salon i been to. Then top of that its way cheaper to go get your nail done.
Hands down best nail salon i have ever been too. I always see nene and she is amazing! Always gakes great care of me. They are generally busy all the time so i make appointments most times i dont have to wait if I just get to soak my feet longer..plus in my book
my friend contracted a FUNGAL INFECTION after getting a pedicure here . The stylists are rude and they don't understand ANYTHING
DO NOT GO IN TO THIS SALON. Go across the street to TOP NAILS IN GOVERNORS SQUARE. THEY HAVE EXCEPTIONAL SERVICE. JENNYS NAILS ARE VERY UNPROFESSIONAL AND DON'T KNOW HOW TO TREAT CUSTOMERS. THEY ARE THE WORST NAIL SALON I HAVE EVER BEEN TO. DON'T GO....SAVE YOUR MONEY