Jenny and Peter are great! They do their best to serve both their regular clients and walk-ins. Sometime, just like at your doctor's office, previous clients' appointments run long and you have to wait for a little bit, but do an excellent job of getting you in as soon as possible. Remember folks, this is a LUXURY service, NOT a necessity. If you can't wait, reschedule. I've been with Jenny's Nails for over 15 years, and the number of people they have to turn away, or who leave because they stand the short delay, is very small. They're a very busy business, and that's great in this economy. It's very easy to judge on negative comments, because they're very often the only feedback given. If everyone who had great service experiences posted here, you'd see the 2 one star ratings really don't amount to much!
I to had an appointment for 9:00 am. Pete was 15 minutes late because he had to take his brother to the dentist, no apology ! Then his wife had to leave so he had to finish her client, besides answering the phone constantly during my appointment. Granted i realize that that's how they make their money by taking appointments over the phone, but couldn't one of the other tech just sitting there have answered the phone ? so my 1/2 hour appointment turned into an 11/2 ! Then I was charged more then the time before ? When I asked why, Pete just mumbled something. I've heard this is typical for this salon, being behind and changing the rates. It's to bad, because he did a good job but, it's not worth putting up with the lack of respect or common decency !
I've been here twice....Pedi's are so-so, cost if good but have had minor problems (polish wasn't extended to the cuticles, a trace of old polish left on one of my toes. I like the place, they take the time to really work on your feet but the attention to detail could be better.
Hands down best nail salon i have ever been too. I always see nene and she is amazing! Always gakes great care of me. They are generally busy all the time so i make appointments most times i dont have to wait if I just get to soak my feet longer..plus in my book
Jenny and pete are the best they are quick and so nice this is the best nail salon i been to. Then top of that its way cheaper to go get your nail done.