More Info
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- Constable Hook
Reviews
01/11/2009
I hope you do not have a repair / extended warranty agreement with this company. I made a claim 4 months ago, they accepted responsibility but only wanted to pay 1/2 the costs and then when I said something is better than nothing and accepted it they never sent me a check and refuse to return my calls.
12/06/2008
DO NOT WASTE YOU MONEY ON BUYING SERVICE CONTRACTS FROM THIS COMPANY!!!
I bought a Samsung Plasma from butterflyphoto, and I was offered this 3 Year premium service contract. I didn't really want it at first, but the price was real good. Therefore, I bought my TV with it. 2+ years later, my TV broke. I called them, and they sent a technician to my place to repair it. After 3 visits, it was determined that it couldn't be repaired. I was given two options: 1. Get a refurbished Samsung from them (Same model). 2. Get a check of $725. I never had any luck with refurbished products, so I chose to get the check from them. I was told it would take 6~8 weeks. 10 weeks later, I still don't have it. I then started calling them everyday. Their representative would transfer my call to one of their managers who never answered or returned my call. Not to mention, every time I called them, it would take 5~30 minutes before someone picked up the call. This company is totally a scam! Please stay away from them. If you really need to service contracts, buy them from companies like Circuit City and Fry's Electronics. Stay away from companies like Repair Tech Inc.
Details
Phone: (201) 436-8585
Address: 545 Broadway, Bayonne, NJ 07002
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