Specially Hers

It was an awful experience from beginning to end. They don't listen to their customers concerns, only interrupt them repeatedly instead. They kept bragging about how they've been in business for 30 years; however, I have no clue how. They overcharged us when it could have been totally prevented & didn't tell the girls until it was too late to cancel. They ordered too big of sizes I can only assume in hopes of getting more money for the alterations. When a swatch was ordered that also was a nightmare. Nobody knew anything about it even after receiving a call weeks prior it was in the store & the day it was to be picked up. When asked about it, they had to be told to check into it multiple times. They outright lied saying they said they would deliver it when found. Wouldn't you think after 30 years they'd have a standard place to find all swatches that come in & also not be surprised at the size of them? I won't ever recommend them to anyone & will not set foot in that store again.