Kelly McKnight Wrecker Service Inc.

This is a really bad company. The are actually rating themselves to get ratings on YP up. They are thieves and they will lie to your face. I have been totally abused by the rudeness of the whole organization. I would be ashamed if i was Kelly McKnight and ran a business like this. I really feel sorry for all individuals taken advatage of daily by this towing service. God takes care of people like this and business;s like these.

I was fortunate enough to have had dealings with Kelly McKnight Wrecker Service when I worked for the City of Arlington-Police Dispatch from 1991-2001. I needed a wrecker this past Wednesday July 24th due to my ignition becoming locked up. Their phone number is ingrained in my head from using it so much back in the day. When I called and spoke to Norman, the dispatcher, and advised him of my situation; he was very polite and gave me the information I needed. I joked with him about having their number ingrained in my head and he asked if I had worked in "dispatch". I told him I had from 1991-2001. He placed me on hold for about 30 seconds then came back and advised he had a wrecker for me heading my way in about 5 minutes. I gave him my location and pertinent info on my vehicle description. It was not even 5 minutes when the wrecker showed up. Dave was my wrecker driver, and he was very kind and did a wonderful job getting my jeep out of where it was parked onto the flatbed wrecker. Once I got home, he got it off the flatbed in about 5 minutes, and told me if I needed them tomorrow to just give them a call and they would be happy to tow my jeep to the dealer for me. I was lucky that I did not need them on Thursday. I was able to bring out a auto locksmith to fix my locked up steering column. I can't thank Norman and Dave enough for their kindness and professionalism. I know why the City of Arlington continues to keep their contract with Kelly McKnight; it's because of people like Norman and Dave who are personable and professional. Great job guys! Thank you so much!