Red Raider Moving
Amarillo, TX 79101
Apartments to Apartments
House to House
Office to Office
No coupons available
Horribly unreliable, booked my move a month in advance. They called me an hour before scheduled and told me the brake line was messed up and would be an hour late. 6 hours later and 3 voicemails from me I never heard from them and they didn't show up. I had to rent a u-haul and move my self with a bum knee from my second story apartment.
Dud Alert: Waste of Time and Sanity
In short: don’t even bother with these duds. I enlisted Red Raider in Sept after a relative passed away; we needed to move their belongings from Westgate Self Storage to Bob Gore’s Auction House. It took me four separate attempts across two days to get a callback from the owner, Ryan.
They were scheduled to meet us at Westgate at 1pm on September 21st. At 12:15 Ryan text they were delayed by two hours. Afterward I reached out to Ryan and received no response for two and half hours. At 2:43pm, when his crew was supposed to arrive in 17 minutes, he informed me they were delayed ANOTHER two hours. Now they wouldn’t arrive until 5pm at the earliest.
I told Ryan this whole thing was very unprofessional, prompting him to become argumentative. He claimed he informed us of their right to delay a service within 30 minutes of the appointment. I do not recall such a disclaimer. But regardless, even if I had been informed of such a policy, he violated those terms with the second delay notification that arrived only 17 minutes before their supposed 3pm arrival.
Ryan then said he didn’t want to do business with us and cancelled the contract altogether, leaving us high and dry after hours of stringing us along. I contacted Bob Gore to let him know what was going on. As someone who’s been in business since 1958 he couldn’t believe what happened.
Next I informed the manager of Westgate who was equally appalled and kindly referred us to ZipDog. Imagine our shock when a real person answered the phone on the first call. ZipDog was very helpful and booked us for the following day. Their prices were lower than Red Raiders AND on top of that they offered an additional discount.
Red Raider left us pretty jaded that day but Bob Gore, Westgate, and ZipDog more than made up for their lack of professionalism. As an Amarillo native who attended Texas Tech I think it’s terrible this unreliable company shares the name of our beloved University mascot.
This is an outstanding group of men! I can't express how thrilled I am that I chose them to help me move from my rental to my new home. First off, Ryan was very informative and helped me make some economical decisions as it related to my move. I moved out of my rental November 13 (Sunday) and they guys came over and broke-down all of my furniture and packed it on the U-haul I rented since I wasn't due to close for a few weeks. They did this in 3.0 hours! Everything was wrapped with furniture pads and shrink wrap! They were so nice, I spoke with all 4 of the guys on the 1st leg of this move. My closing came on November 30 and when I called the day before, they were able to switch an appointment and get my truck unloaded and all my furniture assembled before my 6:30pm deadline to return the truck. Enrique, Jesse and Jonathan were great! Very friendly and very conscious of my things and making sure they were placed neatly and carefully.
If you need a moving company then you must use Red Raider Moving. Their prices are more than reasonable for their customer service is above average. Thank you all so much for such an awesome job and for making my move effortless!
They did a great job moving our washer/dryer, couch and dresser from our 3rd story apartment to our new house about 8 miles away with no problems. Using a large Dolley 2 guys unhooked, plastic wrapped and brought down the dryer and then the washer. One guy then carried/balanced our couch on his head and walked it down to the truck while the other guy wrapped the dresser in plastic wrap. They both walked the dresser down to the truck and followed me to the new house. Once there the only problem was that the dryer required a 3 prong cord (we had a 4 prong) and the washer cold water hookup had a rubber hose that was rusted stuck. They didn't want to put too much pressure and break it so they hooked up the rubber hose for now. All in all a good experience because I didn't want to do that myself!
We had the best experience with this moving service! Shannon and Rod were very careful with our furniture and other items. They took time to wrap our furniture and make sure it was safe and secure. They were respectful, prompt and hard workers. We went from a 2900 sq ft to a storage unit and 1100 sq ft apartment with steep stairs. In a 100+ degree day. They had such great attitudes- my husband and I were impressed!
We will definitely be using them again when we move again into our house that is currently being built. And to family and friends! Best experience we have had!
I scheduled the move several weeks out, not knowing if the place we were moving into would be ready for us. I checked the reschedule policy and just needed to give two days notice, which I ended up having to do, and no problem. Got a new date and time ten days later. I received a confirmation call and email 24 hours in advance, requested some additional wardrobe boxes, which actually came on the day of the move!
Corey took great care wrapping our furniture and protecting the new floors.The team was efficient and neat and we would recommend/use them again.
These guys are awesome! I highly recommend Red Raider Moving. Colby and his partner were incredible easy to work with and they were punctual. I didn't have a lot of things to move, but they treated every piece with extreme care and delivered without my presences to the right location and placed in the right spots! Completely worth every penny +tip!
By far- the best moving experience I have ever had!!!
Suzette was great getting the appointment setup and then followed up afterwards. The two guys that actually performed the move (Austin & Daniel) were fun to be around, and very courteous..not to mention fast but very careful. They even gave me a housewarming gift at the very end of the move- which was awesome and unexpected :-)
I most certainly recommend them to anyone looking for a fair price, and outstanding customer service.
Moved out of my very first apartment into a new one earlier this week. I only had them move my furniture and heavy stuff for me but they were great! I'm a slight procrastinator and barely had anything ready to move but they weren't rude about it or anything. Great price too! Already told all my fb friends to use them too!
Fellow Yelpers there is a good reason why this moving company is rated 5 stars. Speaking from someone who has moved many times in the last few years this company beats all others in every category that matters.....hands down!
Top notch professional movers that treat your property as if it were there own who are also extremely efficient and friendly. Colby and George are the two guys the moved us and these guys were awesome! And as an added bonus they were actually normal guys that didn't look or act like they just broke out of prison. ;)
5 huge stars. I will never use anyone else to move again.
I stumbled upon a great deal on a piano and found myself in need of movers on rather short notice. Red Raider Moving to the rescue! First I called for a quote and was quickly given all the information I needed without any extra hassle. Called back later to schedule the move and the person I spoke with (Richard, I believe) was super flexible and accommodating. Beyond being prompt, polite and friendly, I was immediately impressed when they swept the leaves off of my driveway so there wouldn't be even the slightest bump to the piano. They've clearly been doing this a long time and the two gents worked together perfectly. One of them even pointed out a few tips to improve my gently-used piano as well as advice on when to get it tuned after the move. They made sure the piano was positioned exactly how I wanted it and even helped move a rather large dining room table so that the piano would look better. I highly recommend these guys and should I move in the future, I will definitely be calling them. Thank you guys for your friendly attitude, expertise, quickness and fair price!
After reading the other reviews, I decided to call Red Raider Moving for our upcoming move. Ryan was really nice and helpful and got me scheduled right away. The day before we were supposed to move into our new apartment, the building called and told us it wasn't going to be ready for us until the following day. We had to call and reschedule our pod and the movers. At first, Ryan said they were completely booked (last minute on a Saturday, I expected as much), so I pouted, cancelled my service, and started looking for another moving company. A few hours later, Ryan called me back and said he had a cancellation and could do it. Yay!
Saturday came and Ryan, who was supposed to be off for the day, showed up with a worker right on time. Between the two of them and my husband, they unloaded two VERY full pods and moved everything into our 3rd floor apartment in three hours, without one scratch or ding!
These guys are great and I'll be using them for any future move!
I am a Tech Grad so Red Raider Moving stuck out as a company I wanted to use. My company was paying for me to move to Amarillo so they required me to get three quotes, so I also called two other companies. I called Ryan on a Sunday and about thirty minutes later he called me back with which what I thought was an ok quote. Then Monday I got my other quotes back. OMG!! Ryan was half price of the two other companies. I called Ryan back to make sure he gave me an accurate quote. The day of the move his crew called me to let me know I gave the wrong address so they were about ten minutes late (my fault). The three guys that showed up were very polite, and helpful. As the load up went on I realized they were also funny guys, which put me at ease. They helped me load my overnight bags (3 large suitcases) and all of my closet clothes. When we got to Amarillo I meet with friends to eat so the guys waited about forty five minutes for me to get to house. When I arrived the guys were on a mission to get me unloaded and set up so I would not have to stay in a hotel. They got me unload and placed everything where it needed to go. I changed my mind on a couple of furniture items so they kindly moved them around again and even placed my old couch in the garage for Women's Center to pick up. I am very happy with the service I received from this crew. Thank you again and I will tell all my Tech Grad friends to use you.
Me and my Hubby used Red Raider Moving Monday 1-21-2013. We loved our experience. We had a difficult move. We were moving out of our rent house into our newly built house, but had a huge storage unit as well. We ended up using six guys and used four trucks. The move went well and the guys are very polite and hard working!!
P.S. My sister used them a year and a half ago to move to Dallas and she loved them as well!!
Thank you Red Raider Moving, I will refer you to all