Cost Plus Processing

I really don't like working with this company. Here's why: 1) I am under a 3 year contract. Apparently, that's an industry norm; however, THEY SHOULD DISCLOSE THAT INFORMATION before the sale is final. 2) I have no copies of documentation and they refuse to give me any. I wonder if I could use that in court? 3) I'd like to cancel, but it's costly 4)They take forever to deposit money, which causes all sorts of problems (As I write this, I charges clients on Monday, I still don't have money, it is Friday, yet they say they sent a deposit(via text) on Wednesday. Liars.)

In the beginning, it was a week long wait, too, but I was promised that there would be shorter deposit times soon. I am used to depositing next day (or even same day) but the quickest I've been processed here is 3 days.

True, they are less expensive than my other card processor, but the other is so much easier to deal with, is more feature rich and I've never had the hangups like I do here that I wonder if the savings is even worth it.

Finally, their customer service department doesn't serve customers, just bothers us until we give in to whatever their decidedly boorish policies are.

And an unsolicited solicitation to start it all off. I really don't like deceptive, law-breaking, contract binding companies that treat a customer like dirt.