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        (330) 733-4328Visit WebsiteMap & Directions1656 Massillon RdAkron, OH 44312Write a Review

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        General Info
        We are your local auto service & repair shop, proudly serving Akron & Uniontown, Ohio, and the surrounding area for more than 30 years. Our ASE certified technicians can diagnose & repair any problem on any car, truck, bus or RV, and have you back on the road in no time.
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        BBB Rating
        A+
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        BBB Rating and Accreditation information may be delayed up to a week.
        Brands
        Raybestos, Titan, acura, audi, bmw, chevrolet, general, goodyear, hyundai, jeep, kyb, lexus, raybestos, subaru, volkswagen
        Payment method
        all major credit cards
        Neighborhood
        Ellet
        Other Link

        website

        Categories
        Wheel Alignment-Frame & Axle Servicing-Automotive, Auto Oil & Lube, Auto Repair & Service, Automobile Accessories, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Electric Service, Automobile Inspection Stations & Services, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Shock Absorbers & Struts, Tire Dealers, Towing, Wheels-Aligning & Balancing
        Other Information

        Wheelchair Accessible: Yes

        Reviews

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        akronjuniorfan

        07/02/2009

        Overall
        Unmatched Expertice

        Had a misfire in my Impala that sometimes led to the car not starting. I spent over $600 in repairs at other shops and the problem always came back. A friend recommended Ken's so I decided to try them out. Glad I did, because I went there and the problem was FIXED. Ended up being a wiring harness that had one wire that the coating had worn away. No guessing and "let's try this or that" - they FIXED it. Each step of the way, the people were about as friendly and down to earth as they come. What a wonderful experience. Hat's off to the folks at Ken's!

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        coolchrissy

        04/24/2008

        Overall
        Saved me $320 using BETTER parts!

        I have an Infiniti that had problems with suspension and brakes. Took it to one of the big chains and they quoted me over $900 for the parts I needed, plus an alignment. Took it to Kenny and they did it for $320 less AND found a part that was bad that the big chain didn't find. I've used these guys for many, many years and the only reason I went to the "other place" was because I was afraid to drive my car after I heard a pop. These guys have never steered me wrong and of the 20 or so visits over the years, I have always left feeling satisfied and have never had a problem with the pricing and/or the repairs. The comment from the woman above me has to be a rare mistake and why couldn't her uncle fix it. These guys are great.

        claimed iconBusiness Response04/25/2008

        "CoolChrissy" - We do our best to provide each and every customer with a premium service at the best price possible. We thank you for your business. The customer is the reason for us being here and thriving. Without you, Ken's Auto Service Center would not be where it is today. Thanks again for the comment.

        This listing has been claimed by a business representative.
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        rae4120

        04/22/2008

        Overall
        Terrible Business

        This place wanted to charge me $1200 for a bunch of problems that did not exist. I had my car towed from there to my Uncle's shop in Wooster. Turns out it was just a $75 dollar problem. I think this place is just money hungry and offer no type of decent service at all. Go somewhere else to get your car repaired. Definetly not this place.

        claimed iconBusiness Response04/25/2008

        "Rae4120" - We are sorry that your experience at Ken's did not meet up to your expectations. I can assure you that this business is not operated in the manner you have stated. We are not a "money-hungry" operation. We treat each and every customer with the utmost respect and concern. We have grown to what we are due to the "hometown touch" that we add to our services. Our technicians are highly qualified and take a great deal of pride in the work that they do. If we made a mistake, we apologize. A business that cares can learn and build from mistakes made. Please feel free to contact us at any time and relay to us how we went wrong. In an effort to keep our technicians focused an informed, we value customer input and feedback. Please provide us with the information and circumstances surrounding this "$75 fix that had to be towed in from Wooster". We have no record of a vehicle towed in from Wooster over the last 6 months, but would like to find out where we went wrong. Thank you for the comment and we eagerly await your call.

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        Details

        Phone: (330) 733-4328

        Address: 1656 Massillon Rd, Akron, OH 44312

        Website: website

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