What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
2265 W Market StAkron, OH 44313
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745 E Market StAkron, OH 44305
From Business: We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, ove…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
My wife and I took our older model car in for a simple repair on Friday Sept. 22, 2017 at 8 am. By 3 pm, after hearing nothing from them, I called to check on the progress. They at first had no idea what I was talking about, and then vaguely explained options. I told them to proceed, and was promised a call the next day. The next day at noon, I called and they couldn't find the paperwork, and again acted as though I had called the wrong shop. Finally I was told it was finished and it would cost on $70 (if I paid cash). At 2 o'clock I went in and AGAIN they didn't know what I was talking about...I told them what car it was, papers were shuffled on the desk, and finally he asks "It's the blue on, right?" No it' the black one I answered. "Oh blue or black, what's the difference" was his answer. THEN I was FINALLY informed that it hadn't even been worked on yet because he "didn't have the part". I told him that I had called 2 hours earlier and was told it was finished. He asked. "how can it be...I don't have the part!". PLEASE whoever may read this, stay away. It is a filthy rat hole, and stinks of cigarettes. One look at the office, and you should not to entrust them with your car. I went against my own gut reaction when I walked into the "office"...and I received just what I should have expected. Alan Perella Lifelong North Hill resident
Top notch! Excellent, intelligent, and professional service. Fairly priced. We trust their work and their word.
I my friends and family have been going to Longs Auto for many years. They are very HONEST and helpful. We have had bad experiences with other garages before finding Longs. They are the only one that I trust with our cars and my elderly father. They do a great job their prices are good and they are HONEST this is hard to find. I would highly recommend them!
My old shop was not doing a satisfactory job for my money. I made an appointment the work was done and had them do an oil change. They clarified the "old" shop was not even doing an oil change properly. The work was done well at Salem's wrench works and fair prices. Chris was a true professional about everything and I will tell everyone to get all automotive work done here. I am happy to find a place that cares about the customer.
I bought my first car through ABC Motor Credit who financed me with DBS Financial, and received a “hose job”. Unbeknownst to me, the car had a book value of $3,000 but was sold to me for $8,445. I was forced to take a 12-month Warranty that cost an additional $1,600, which made my debt over $10,000 at 24% interest!!I was told I had liability insurance at the time of purchase but was required to obtain additional coverage on my own. I could not get coverage because the car was only worth $3,000 and the “total of payments” was over $14,000!A careful reading of the contract indicated that the information on the vehicles “sticker” superceded the contract I signed. Since the sticker was removed and I never saw it, I am pursuing this matter on the basis of fraud.Looking for other people with similar experiences with ABC Motor Credit and DBS Financial. Please contact me via email at: firstname.lastname@example.org
They are very fair and honest there. I've gone there for years even when I moved and bought another car, they were the ones to go to.
i used these guys once and im goin back. heard alot of good about them before and ill write more later....
Had to post because I was flabbergasted by what I saw in the other reviews. These people have to be talking about a different place. Here are some things Fred's has done for me over the years:-took my clunker in for a new serpentine. Fred shopped around for bargain prices and called me before he installed--concerned I would pay too much to fix a beater.- was having battery issues. Fred looked at and fixed for no charge.-picked me up and driven me home - they accidentally misdiagnosed a wheel bearing issue. Fixed one wheel free of charge for the mistake.-have always been willing to "hold" checks so you're sure you can pay.Yes, it is a small family business, but these people are the nicest, most fair, honest I have ever dealt with. Don't listen to the haters, Fred's is wonderful.
I have never paid a high price nor for something my car doesn't need. They know more then I do when it comes to diagnosis and reapair. I have experience with tinkering with cars and these guys know what there are doing and honest!
Kevin and his team is great. I've been going there for years as my father and uncle did. A transmission shop you can truly TRUST. THEY WONT RIP YOU OFF!!! I would highly recommend that you reward this HONEST AND TRUSTWORTHY shop with your business. My '06 and '99 Cadi both had tranny problems... I was bracing myself for $1000+ and was so pleased they fixed them both times for around $200. Thanks Kevin and Team!!!! R.B.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.