Master Chevrolet

Work was done in a professional manner. All questions that I asked were promptly answered and I received 5 star treatment by all that I came in contact with. Excellent service experience!

Was attended to immediately and only waited 30mins for a recall install. Everyone in service dept was very nice and friendly.

Justin Harley in service is great to work with. Always friendly & helpful. Prefer Justin or Vaughn for all our service issues. They get it done fast & efficiently

I just had an oil change. The service was good, the price was higher than I have paid at another dealership. The gentleman who checked me in did find a $2 coupon, but the cost was still about $10+ more. Since this was my first and only visit I would hesitate giving a recommendation. I would need to have more information regarding other types of services before recommending your company. He also did an excellent job explaining the cost of tires and what was found during the 10 pt inspection.

This service was for a recall on the lift gate of my 2011 GMC Acadia. Justin, signed me in, got the recall work taken care of and called me within 45 minutes. This service department at Master's Chevrolet Cadillac is an exemplary department. I trust Justin and the other service staff members take care of my vehicle in a caring and professional manner. It is quite apparent that "Customer Service" is the number one goal of this department!! Nothing but A++ for this service department. The owner of this dealership should be proud to have the staff of this department working for him.

I was there for a service on my Cadillac SRX. I was well taken care of by Justin and the service staff mechanics. My experience with the Master , Service Department is always the best I have ever experienced.

Friendly and Fast... the Chevy Service Team was great!

The service visit entailed completing a recall activity to install a spacer between a brake line and wiring harness. Justin handled the recall efficiently and very professionally.

Mr. Adam Rodriguez was very knowledgeable about my car choice, friendly, and helpful throughout my purchase. It was an easy purchase experience for a great car

Salesman(Joe Mills) was very knowledgeable about any car or truck we had a question about. He answered all questions to our satisfaction. Since we had not purchased a new vehicle in about 10 years he patiently explained how everything in the vehicle worked. We would recommend this dealership to anyone who was interested in purchasing a vehicle. It was obvious that everyone from manager to service department had one goal in mind - making sure the customer was satisfied. Excellent experience!!

Set up appt. to have a remote replaced.Was able to get a new remote for my 2009 HHR in about hour. That was good timing.

I came in for routine maintenance on 12/14 and was promptly greeted by Service Advisor Ronnie Brannum. The work was completed quickly and professionally as is the case everytime I have been in for service.

My 1999 CR-V tangled with a Ford F110 truck - and lost. Of course, I needed new wheels, preferably another CR-V, newer than 1999, and low mileage. My son (who lives in Columbia, SC) immediately got busy looking for the perfect car for me (who lives in Greensboro, NC). My son had heard about the Master Dealership, went down and found on their used car lot the perfect vehicle, exactly what I wanted. Completing the purchase transaction required many phone calls between me and my son, my son and George Lyles, our Salesman, me and George. Now, George is a remarkable employee of Master Chevrolet Cadillac, He's friendly, competent, knowledeable, patient, concerned - I can't think of enough positive adjectives . In fact, everyone I worked with from the dealership exhibited those same qualities. If I ever have need of another automobile, I would gladly make the trip to Aiken to work with Master. They went above and beyond to make this transaction as pleasant as possible. And I love my car!!

could not have got any better service anywhere else. vaughn and manny knows what they are doing. car is doing fine thank you all so much

Shopping on line for a new vehicle, I was pleasantly surprised to receive a call from Jason Francis with Master Chevrolet in Aiken, South Carolina. Jason was friendly and really concerned that my sister and I find the best car and deal available to us. Jason and I had corresponded by phone and after the 2 1/2 hours drive to Aiken, it was a pleasure to be greeted with a smile and a "great to meet you." When my sister and I arrived at Master Chevrolet, everything was as Jason said it would be. No hidden charges and no changes to the figures we had discussed over the phone. If you are looking for a vehicle, go see Jason at Master Chevrolet in Aiken, South Carolina. He'll treat you right. When my 2005 Chevrolet Avalanche finally "kicks" the bucket, I'll make the trip to Master Chevrolet in Aiken and ask for Jason Francis. You should too.

Walked in turned keys over to service manager. He asked if we were to wait or come back. We stated come back later and he took our phone number and stated he'd call us when it was ready. Also informed us they were very busy and it would be close to two hours. We departed on our errands and received a phone call in about an hour and a half. We finished and went to pick up our car... Everything went well! I usually wait and most of the time I'm in and out in a flash... If I have to wait a little while I get to drink free coffee or I sometimes purchase a soda which is priced well below normal vending machine prices...

George Lyles was very professional and knowledgeable. He was very straight forward and personable. We were very pleased with the price and our trade in. He made sure our new car was in top condition. I have used their service department for years and highly recommend them. Thank you George.

I was very pleased with the quality of the repair on my vehicle. Justin and the rest of the Master's crew really went the extra mile to make sure I was taken care of during the time my vehicle was in for repair. Thanks Guys.

Service was fast and painless! Always a pleasure having my car serviced here as they personnel are friendly and efficient.

This review is from steve shealy on the purchase of a 2009 Corvette from master Chevrolet Cadillac I appreciate the quality service to professionalism and the salesperson Adam which went out of his way to take care of this sale