Had a free birthday drink and she just took my card and swiped it without listening to the fact I had the free drink to scan. Any other barista in any other Starbucks would have cancelled the transaction and made it right but she simply said "you need to let us know before we swipe your card" Well....I tried to but she wouldn't listen to me. Then having to wait 4 minutes for an iced cafe mocha? No thanks. This Starbucks is horrible. Don't waste your time. Go to Biggby.