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Dr Cell Phone

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OPEN NOW
Today: 10:00 am - 7:00 pm
Years in Business icon
18 Years
in Business
Amenities:
Wheelchair accessible
(972) 755-4581CallVisit WebsiteVisit WebsiteMap & DirectionsDirections3767 Belt Line RdAddison, TX 75001Write a ReviewWrite Review

More Info

Email
Extra Phones

Phone: (214) 872-3559

Services/Products
Cell Phones.
Brands
dell, hp, ipad, iphone, sony, t-mobile
Payment method
amex, discover, visa, mastercard
Other Information

Parking: Lot, Private

Bike Parking: Yes

Wheelchair Accessible: Yes

Pets Allowed: Yes

Reviews

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LC
Laura C.

04/09/2014

Overall

Worst service ever. I took my phone in to get the screen replaced. Not even four weeks later the screen is popping up and I can see the light underneath (the inside of the phone) So I take it back up there and of course they give me hassle to fix it. He assumed I dropped it, which I did not. So they replace it, "for free" he kept saying although it wasn't for free because I had previously paid $150 to get my screen fixed and it was not fixed. Low and behold, four weeks later same thing happens, I can see the inside of my phone. I push it down and the next day it pops back up. So I waste even more time to take it back up to the store. Where again, I am accused of dropping my phone, but he assures me this is the last time I will have to fix it, which he had already previously stated. About two weeks ago the screen pops up and I refuse to go back because I can't deal with this god awful company. So today, just like any other day, the screen pops up and when I push it down, what does it do? THE ENTIRE SCREEN SHATTERS! Now I did not think that a 100 pound person could push with one finger to shatter the entire screen... So now I am resorting to either finding a new place to replace the screen, Although at this point I do not trust anyone. So I may as well get a new phone. I tried to get my money back, but they refused! Again worst service ever. They do not stand by their products and their customer service is HORRIBLE!! stay away..

imra21

07/15/2011

Overall
Their repair service was excel...

Their repair service was excellent. I was totally pleased. Try this one if u hav any cell phone repair. I can assure u that they are the good ones of all.

shauna321

07/13/2011

Overall
Quick service.and repair was g...

Quick service.and repair was good. My iPone 3G screen looked pretty nice after repair. I give a thumps up for this place.

cris123321

07/13/2011

Overall
My blackberry was repaired in ...

My blackberry was repaired in no time while i was waiting. You will surely love this place. The price for the repair was also very fine.

rosspogue

07/12/2011

Overall
They saved the day! 11.30am ip...

They saved the day! 11.30am iphone shattered, screen completely cracked from top to bottom in tree/branches shapes. Could still turn on so it looked like just the screen was damaged.

Called them at 3pm (no walkin)

At 4.15pm I got to their place

I spent 30mns at the mall next door

At 445pm my phone was just like new! All functions OK!

Cannot express how good the service is.

And don't let the fact that they run the shop from a condo fool you. It is great work and they accept all major credit cards (incl American Express)

Once again.. they saved the day!

Details

Phone: (972) 755-4581

Address: 3767 Belt Line Rd, Addison, TX 75001

Website: http://drcellphone.com

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