The Lube Center

Giving a benefit of the doubt (and not having much time) I have gone with 3 vehicles and all 3 just happen to develop problems and breakdown within a week. first car was working fine before the transmission flush but within a week started slipping. Second car radiator blew up about 3 days later. and my third car ( that I got to replace the first one rather then replace the transmission) over heated that same day!

I had my car serviced for a transmission fluid change and 2 days after it was done my transmission started slipping. I did not have any issues with my transmission before hand and the company is now refusing to do anything to correct the problem. The manager of the location is refusing that they are in error and contacting corporate is difficult. For me to now replace my transmission will cost me several thousand dollars and I have to pay for it. I would have been better off not changing my fluid. I have a bmw with only 100,000 miles.

I would not recommend this service center to ANYBODY! I went to get a basic oil change, and at least 4 of the procedures that were "checked" or "completed" were not, including my tire pressure (which ironically I needed to fill the next day). I called the center to complain and was told by the manager they would send me a coupon for a free oil change. Days went by with no coupon in my mailbox. I called again, and the same thing happened. I am still waiting and fighting for this. My question is, if there were 4 things I noticed from sitting in the car that they did not check or complete, how do I even know my oil was changed?? I could forgive that, but the horrible customer service I received is enough to make me NEVER recommend this place to anybody!