Classic Auto Wash

It took $3 the first time, didn't think anything of it... Just thought MAYBE this one is broken. Went to get more cash and thought I should try putting in $9 into the 2nd drive in car wash that I have used before... All good at first then.. It told me to pull forward... Pulled forward and nothing. Parked my car.. Nothing. Waited a bit... Nothing. Tried calling, no one answered, reversed my car about 4 times.. NOTHING. It just took all my money and I tried calling and left a nice little message. After this I told my friend and she told me that this is a reoccurring thing. Has happened to her and her sister and other folks. Ridiculous lol. If I could give no stars I would. I never take the time to leave bad reviews but this shouldn't be happening frequently.