More Info

Healing Lives + Restoring Hope

General Info
For over 100 years Windsor-Laurelwood has provided high quality behavioral health and substance use treatment services to adults, adolescents and children. Our multidisciplinary treatment team includes board certified psychiatrists, psychologists, registered nurses, licensed social workers, case managers, and milieu and activity therapists. The Windsor-Laurelwood team is dedicated to helping you regain control of your life. If you or your child are straining under the weight of mental health issues or substance use please contact us by phone for a more in depth discussion of your unique needs. Our mental health professionals are standing by 24/7 to answer your questions. It is our priority to offer a supportive environment that promotes healing, recovery and hope.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Inpatient Service Child Mental Health (ages 6-13) Adolescent Mental health (ages 14-17) Specialized Adult Mental Programs Mood Disorder Dual Diagnosis Adult Psychiatric Intensive Care Adult Detoxification Adult Substance Use Rehabilitation Adult Partial Hospitalization with Therapeutic Residence Partial Hospitalization Programs Adolescent Mental Health Partial Hospitalization Specialized Adult Partial Hospitalization Mental health Co-Occurring Substance Use Day and Evening Adult Substance Use Evening Adult Mental Health
Brands
dual diagnosis, intensive outpatient program
Payment method
insurance
Accreditation

Accredited by the Joint Commission

Categories
Provided by

Reviews

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Mary M.

06/11/2017

Overall
Expertise
Facility
Professionalism

How do we contact Kelly w. I want to file a class action against this place immediately.
My situation was not the same, however my rights were violated. This was the most terrifying experience I have ever had.
If you are a victim and feel the same as me contact me . I am going to create an email for this. Laurelwoodclassaction@gmail.com

JB
Jill B.

04/23/2017

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Expertise
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Professionalism

My 8yr old cousin was raped in his room in the middle of the night by a 11yr old that they put in his room. The staff would always tell us my cousin was asleep when we called to talk to him..They are under investigation now for this. I believe they kept him medicated. He is going to need years of therapy for what has happened to him at this facility. This is not the first accusations of rape at this facility if you read over the comments you will see other things from different people. I find it all very disturbing. This facility needs investigated and charges pressed....Major cover up going on here!!!!!!!

KW
Kelly W.

11/22/2016

Overall
Expertise
Facility
Professionalism

I have never been hospitalized so I have nothing to compare this place to but I do know they violated my patient rights.I was NOT told I would be pink slipped for three days which means I cannot leave.I was NOT told I would not be able to have caffeine products, I was not told my smoking would be limited.I was NOT told it would be a LOCKED DOWN unit
I was NOT TOLD I would not get out of there until my doctor and social worker agreed.I went in on Monday I did not get out until Saturday. I was withdrawing from alcohol, nicotine, caffeine and xanax. I came out of there is worse shape than I went in.Everyone of the staffeta members were polite and courteous however I had a headache the entire time,the noise level was high the lights were very bright and I felt trapped like a caged animal. I would not recommend this facility they get people in like cattle and you are at the mercy of the staff.Their were fights,one patient threw a remote control at the tv,the tension was great with everyone detoxing from whatever and then add caffeine to that and nicotine. I feel violated and I am truly in worse shape after coming out of their.My anxiety was off the roof,I had a major panic attack that I was trapped in their and doors locked and not allowed to leave when I went in there voluntarily. This place pulls in over 20,000 dollars per unit OVER! I PRAISE GOD I am out of there .I praise God I had a knowledgeable doctor who knew the longer I was kept their against my will the worse I would get.I praise God I had a caring social worker, because you do NOT get out of their until your doctor and social worker agree.I met several people who also were not informed that they would be pink slipped and not able to leave.I heard from people who were there that this is one of the better places! Truly sad.There has got to be a way to get help and not be stripped of your humanity. I felt like a caged animal and violated as if I had been raped.This will take me sometime to heal.

KM
Kay M.

03/08/2016

Overall

The "doctor" in charge of the Addiction program is absolutely worthless. He does not respond to patients and is basically just phoning it in!



When the STAFF that is working in the Addiction Program says, " he dosen't care about his patients"... its pretty bad!!



Force him to retire and hire someone who wants to help people who really NEED help!

44321cc

12/20/2011

Overall
This place is horrible..Do not...

This place is horrible..Do not go here for any reason its a scary and dangerous place..ive been here and i was abused and lied to and threatened to take uneccesary dangerous meds.

Details

Phone: (440) 953-3000

Address: 35900 Euclid Ave, Willoughby, OH 44094

Website: http://www.windsorlaurelwood.com

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