Craven-Hagan Clinic

Doctors are great, really take the time to hear you and don't just sweep symptoms away to nothing. They are so busy up here, but they go on to make sure you received the best care and treatment possible.

If you're wanting to have a good dependable pediatric clinic, for your children....go anywhere else! They do NOT care if your child is sick, if they are booked. You can call and explain your child is sick and their response will be "Sorry, we're booked for the next week, you'll have to go to the Emergency Room."Any parent knows you dont take your child to the ER unless its an actual emergency! The Drs at an ER are not Pediatricians. They will simply give you a round about diagnosis and tell you to make an appointment with your Pediatrician! This clinic is an absolute joke!

This clinic is the worst clinic I have ever encountered in 56 yrs. From the receptionist right down to the fake Drs.They will keep taking your money,and misdiagnose you,to keep you coming back.Even if it was the only place to go I would suffer instead of giving them another dime. I opted to fly home to Cleveland to get REAL PROFESSIONAL CARE BY REAL QUALIFIED DRS.Do yoursel a favor,look elsewhere for care.I wouldnt even have given them one star but had to rate.

I feel that you are putting them out when you try to make appointment or ask a question. I will not go back there, I will drive to Minot or Bismarck to see someone. I would not bring my dog there that's how unprofessional they are there

DO YOURSELF A FAVOR AND JUST DRIVE TO DICKINSON.

Overbilled, overcharged, coded wrong, insurance company had to fix it, took 8 months to get it resolved, and still waiting another 3 months for my refund!!! Told me to just make a minimum payment to not be sent to collections, paid $200 & still got sent to collections. We have BCBS insurance and they screwed it all up. No one answers the phone, no one returns your calls, you will go crazy.



Messed up our initial appointment and made us make a second appointment, drive an hour each way to the new appointment to pay another co-pay and draw labs instead of doing the same day. No one gives you directions as to where to go in the building, walked around aimlessly looking for where to go for labs and none of the nurses would show us where to go. Of course there were some very nice employees, but the overall experience, particularly with billing, was a nightmare!



ZERO stars.