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BBB Rating
A+
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Extra Phones

Phone: (716) 689-1722

Phone: (716) 689-9682

Phone: (716) 689-4555

Phone: (716) 458-0963

Fax: (716) 689-9682

TollFree: (877) 689-3262

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insurance
AKA

Amberleigh Retirementement Community

The Amberleigh

Amberleigh Retirement Cmnty

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Reviews

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JK
Joe K.

11/09/2014

Overall

I have volunteered at Amberleigh for the past five years. Each and every time I visit the residents, they are always happy, excited to tell stories about their new adventure at the community and postive about their lives. Whether we are eating together or just playing games in the atrium, the life at Amberleigh is what I wish my grandparents were able to have. The management team is always available, helpful and professional. They go out of their way to please, work closely with the staff and volunteers and join in on many of the events planned. I listen to the residents and asked them if theft is a problem. They stressed that they trust all dedicated employees. I am proud to volunteer here and recommend this to all and everyone I come into contact with.

VM
Val M.

10/24/2014

Overall

My mother has lived at Amberleigh for the past 7 years. She had been at several other retirement communities . This is by far a better environment. I appreciate the friendliness of the staff.The dining experience is wonderful!I'm a semi-vegetarian and they always accommodate me when I visit my mother.I'm greatful that my mother has a safe environment.She participates in many activities.Eva has made good friends.

Val Menchetti

JO
Jennifer O.

10/24/2014

Overall

My mother has lived at Amberleigh for the last 10 years. I can honestly say it was the best decisions we have made for our mother. The property is beautiful, the meals are great and one of the best things about Amberleigh is their caring staff and the wonderful residents. My mother is extremely happy and has made some wonderful friends! She is busy, active and most of all, she is enjoying her retirement. If you're looking for a place for your mom or dad, I suggest checking Amberleigh. I promise, you wont regret it!!

TS
Tammy S.

07/21/2014

Overall

I moved my mother here when we moved to Buffalo a little over two years ago. Supposedly the reputation of Amberleigh was that it was the best that Buffalo has to offer for senior citizens. Heaven help the elderly if that is the case because my mother's experience has been terrible. Unfortunately, she has had a series of problems with the cleaning staff stealing things from her apartment and other residents acting in violent manners. She's had other residents run over her feet or run into her with their scooters and most recently was physically attacked by her neighbor at her door as she was trying to enter her apartment last night. This same resident was reported before for a similar issue and was never spoken to by the management about it. The director is on vacation this week so I'm not able to even get an answer as to why she never addressed this woman about her behavior. Amberleigh has no plans to take any immediate action against this woman so now I'm faced with moving my mom out immediately for her own safety -- even the police officer who took our report last night over the latest incident expressed he thinks the resident is violent.



I'm sure this post will get deleted as soon as it's noticed by the management but I will keep re-posting in order to educate those who are considering placing their loved ones at Amberleigh to reconsider their options. It's not a safe environment for your loved ones when the management overlooks violent behaviors by residents and theft by its own employees.

Details

Phone: (716) 689-4195

Address: 2330 Maple Rd, Williamsville, NY 14221

Website: http://www.amberleigh.net

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