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        (304) 243-1999Visit WebsiteMap & Directions2538 National RdWheeling, WV 26003Write a Review

        More Info

        General Info
        Elm Grove Dodge Chrysler Jeep is an automobile dealership that offers a selection of new and pre-owned vehicles. It provides a range of cars, sedans, trucks, vans, coupes and sport utility vehicles and serves clients in Wheeling in Washington. The dealership s new inventory includes various models from Dodge, such as the Avenger, Caravan, Challenger, Dakota and Ram. Elm Grove Dodge Chrysler Jeep s pre-owned inventory features several models from Chevrolet, Ford, GMC, Hyundai, Nissan and Volkswagen. It maintains a service department that offers oil change, tire rotation and air conditioner repair services. The dealership also operates a parts department that provides a variety of vehicle parts and accessories. Elm Grove Dodge Chrysler Jeep offers financing options through third-party lenders.
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        Phone: (681) 508-1727

        Phone: (304) 242-8725

        Fax: (304) 243-1963

        TollFree: (877) 357-6313

        Brands
        Chrysler, Dodge, Jeep, Mopar, Ram
        Payment method
        amex, all major credit cards
        AKA

        Elm Grove Dodge Chrysler & Jeep

        Elm Grove Dodge Chrysler Jeep Inc

        Other Link

        https://www.elmgrovechryslerdodgejeep.com

        Categories
        New Car Dealers, Auto Repair & Service, Automobile Inspection Stations & Services, Automobile Parts & Supplies, Brake Repair, New Truck Dealers, Tire Dealers, Used Car Dealers
        Other Information

        Parking: Lot, Free

        Wheelchair Accessible: Yes

        Reviews

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        MC
        Matt C.

        08/19/2014

        Overall

        Worst car dealership I have ever dealt with. AVOID AVOID unless u are into games and getting the run around.

        1. Had to replace engine because mechanic stripped the head on engine. They had car for a month while they placed a new engine in my 2011 jeep, was only two half years old and mechanic caused me to have to get new engine which they acknowledged and fixed. Took a whole month to fix and had a rental for month.

        2. Got recall on brake part, called for appointment , waited a month for part, went to appointment, had friend take me so wasn't stuck their at dealership, left with friend then 3 hours later they called to tell me they did not order right part(one would think they would verify before a customer drives 1 hour 20 minutes for appt that they have the right part). They were suppose to fix a noise/rattling in front of car as well. When I picked jeep up stated nothing wrong that was causing noice. So I rescheduled for recall and to look for noise again.

        3. went to 2nd recall appointment. Told guy at counter I would like someone to ride with me to here for themselves the noise. He told that would not be necessary. Had car 3 hours stated front end OK on their receipt. So I left but was confused at what was going on so went in and spoke with manager, he had mechanic ride with me finally. We drove 10 feet and mechanic heard and agreed something was wrong. So went back in to Paul the manager and he states " you can leave it and we will get it in when we have time today or go somewhere else." REALLY how about I'm sorry and let's get it back in right away. HORRIBLE CUSTOMER SERVICE FROM A MANAGER.

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        Details

        Phone: (304) 243-1999

        Address: 2538 National Rd, Wheeling, WV 26003

        Website: https://www.elmgrovechryslerdodgejeep.com

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