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(888) 742-5877CallVisit WebsiteVisit WebsiteMap & DirectionsDirections131 Ansel Hallet RdWest Yarmouth, MA 02673Write a ReviewWrite Review

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General Info
Visit UPS Customer Center in WEST YARMOUTH, a self-service location to drop off pre-packaged pre-labeled shipments, create a new shipment using a self-service kiosk, print mobile shipping labels, and utilize Hold for Pick Up services. Usually located on-site at UPS distribution or operation facilities.
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amex, cash, check, debit, discover, master card, visa
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Reviews

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SR
Sally R.

06/17/2020

Overall
Professionalism

This UPS location is sending out daily lies on the status of packages. In 10 days, I’ve received 3 false claims of Emergency weather delays and 5 emails stating my package is out for delivery. But, it never shows up. This location is playing some type of game. This is My property. UPS should make this stop.

DG
Deborah G.

06/15/2020

Overall
Professionalism

I HAVE AN URGENT PACKAGE CONTAINING OVER $200 WORTH OF MEDICATIONS I NEED AND I CANNOT SPEAK TO ANYONE ON THE PHONE- IT IS ALL AUTOMATED. NO ONE CAN HELP ME. WEST YARMOUTH IS BACKED UP AND I WANT TO KNOW WHAT IS BEING DONE TO DELIVER URGENT PACKAGES.

thunderrider13

01/25/2017

Provided by Superpages
Overall

BEWARE...The other bad reviews are not isolated incidents. I was home and NOBODY was here to deliver my package and it never showed up. Truck driver said it was left at the front door. LIAR!!!!! Just like the other Cape Cod reviews. I will avoid Yarmouth UPS at all costs. Request another delivery service. It will be cheaper in the end.

anonymous

07/21/2015

Provided by Superpages
Overall

Called and actually spoke to a person who could only tell me to call the shipper of my package even though UPS said it was delivered today and it was not. Really??? The same driver delivers to my house and has for over a year; I am sure he might remember if he delivered the package or not.. Poor form UPS, really poor service.

anonymous

04/10/2015

Provided by Superpages
Overall

It would be nice to get a human being on the telephone rather than a computer.

anonymous

03/20/2015

Provided by Superpages
Overall

Terrible service. State attempted to deliver no one home twice when we were home. I don't have any other issues with different courier services other than UPS. And it's a repeated issue. The Yarmouth location does not appear to be attentive nor professional in there approach to the customers. If I had names I'd put them in this email. Suffice it to say customer service is nonexistent here. Place your business elsewhere.

anonymous

03/04/2015

Provided by Superpages
Overall

it would be wonderful if a person could contact the center by telephone

anonymous

02/18/2015

Provided by Superpages
Overall

I c countryalled to try to get it question answered what was diverted to someone in guatemala to answer your question pertaining to south yarmouth mass Our is going down fastmaried you would not allow me to put a star

anonymous

02/18/2015

Provided by Superpages
Overall

I c countryalled to try to get it question answered what was diverted to someone in guatemala to answer your question pertaining to south yarmouth mass Our is going down fastmaried you would not allow me to put a star

anonymous

07/10/2013

Provided by Superpages
Overall

Too bad there is no way to talk to anyone who may actually be nearby and know what happened to my package that was NOT delivered in spite of the text message saying it was...

anonymous

12/19/2012

Provided by Superpages
Overall

The staff I super sweet and helpful, I needed to grab a package that was being delivered to my house later on in the day and when I went into the store they informed me that it was already on the truck, they then contacted the driver and the driver met me package in hand. They really helped me out that day

anonymous

12/19/2011

Provided by Superpages
Overall

the staff seems to pick the hours the lobby doors are locked. Many times I have gone to drop off boxes at mid day and they are closed until ???? Come back later. They do not operate on a 9-5 schedule. Closed for several hours everyday during a normal lunchtime. You can see them inside, but they won't see you.

Details

Phone: (888) 742-5877

Address: 131 Ansel Hallet Rd, West Yarmouth, MA 02673

Website: https://locations.ups.com/ma/westyarmouth/customer-center-003176.html

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