Veterinary Specialists of Connecticut

I brought my Cocker Spaniel, Will, to Dr. March for a consult about his severe neck pain. The pain was so severe that our primary care provider had recommended referral to a specialist, which is how we found Dr. March. When we first went to Dr. March, Will could not move without screaming in pain. Dr. March expertly and gently examined him, then patiently explained his diagnosis and treatment options. He never rushed, and never pushed us to make a decision we were uncomfortable with. It was clear that he obviously cared deeply about the outcome for our family member. We decided on a treatment plan we were all comfortable with. I am happy to report Will has made a full recovery! Dr. March has been there every step of the way, calling to check on him often, and is as happy as we are with the results! I cannot say enough good things about Dr. March, he is truly exceptional and talented vet who truly cares about the well-being of pets. I highly recommend him.

13 years we went to Vet Spec. of Conn. and we were very happy. grateful, their service was bar none. Dr. Berzon is an exceptional surgeon, and the Vets we had were the best, they really cared, and we knew it....



....fast forward to spring 2010, Both Huskies went in for regular exam and shots... the interns did most of the work and poorly at very best. then upon leaving they greeted us with a fairly large bill...and then we learned their rates increased considerably. OK they were are "our" vets....



......Unfortunately in the summer 2010 my 5yo developed a cough.



After all the appointments, X-rays, medications, worthless tests, and over $1200.00 in bills...they did not have an answer or a clue... they did suggest another $300.00 test, our last time there...but the service was so awful and they were more concerned about getting their money, literally after every visit, I was forced to sign a legal "contract" so they could take legal action if needed...to sue me, they made a big deal of it,, even charged us interest...(I' was a 13-14 year patron)



anyway after 6-8 months, we paid in full,. . but not once did someone call or show concern for the dogs issues..so I asked for our records on both our dogs ....We recently found it out to be a food allergy...we changed the food,..$0.00 priceless!...



The Vet Specialists of Ct . had exceptional service, fair rates, and real care...but later purchased an MRI machine/ built a building...and we then we paid big $$$ for ~0~ nada ~ nothing. service was of no value.



....They lost their way, so I lost my shirt, my hat and coat.... we hope they find their way back .

I have gone to vet spec for over 20 years and I have lost pets and gotten new ones but the care that you are given and the care that I expect is something no other vet has given to us, for us no one can match for the care we get at vet spec.

I would like to thank they again for all the top care that you all do and hope that this will tell knew customer thinking of going to you that after 20 years if I still am going there and the parking lot is full all the time, they have to be doing something right.

we are Boxer breeders and need trained vets on call 24 seven , and have gtten that here. THANK YOU SO MUCH FOR THE CARE. Cheri & Jim McCaffrey

Dr. Knaack was referred by my vet regarding an ongoing ear infection. Had my dog's info faxed and filled out a form with all medications. Dr. Knaack didn't even look at my dogs info prior to the appointment (had 8 days to view) and had to ask me (over the phone because I couldn't get the time off & had my mom take him) what medications my dog was on and how long (my vet faxed that info over).

Dr. wanted my dog to have an MRI that would cost between $1500 - $1600 to "see" if there was a nerve disease and if not then it's most likely a really bad ear infection and my dog will need a stronger antibiotic for a longer period of time. I told the Dr that it makes more sense to eliminate the lesser of the two suggestions instead of gambling with the more expensive way.

I can tell he was not happy with my decision; I asked for him to prescribe the stronger antibiotic for a longer period and he said he would. Instead he ended up giving my dog the lower miligrams of antibiotics for a longer period. I called their office twice (one day in between) to find out why he gave my dog the lower mg and no one has an answer and the Dr is no where to be found.

I would NEVER recommend Dr. Knaack and will suggest the same to my vet.

Drs. Knaack and Berzon are the best of the best. Over many years and dear pets. Worth the hour drive.