Reviews
03/17/2015
We had awesome service & a great meal!! I would recommend & we will be going back. :)
11/09/2014
My wife and I came to enjoy a nice Friday date night meal together at 7:15pm. I wish to let you know that the happy hour specials which run out at 6pm need to be extended as the price jumped from 4.50 to 6.75 for the same weak long island ice tea. Too costly, too low in alcohol content. I have had a recent long island ice tea at UNO Chicago grill for 4.00 and it was nice and strong for my wife and I to share and in a nice tall glass not a silly plastic cup your restaurant served our drink in. With my wife's panko fish (sitting in a puddle of oil) came only 4 deep fried side choices, sad and unhealthy, waffle fries, kettle chips, onion strings, sweet potatoes fries and onion rings. Our onion strings were sitting in a puddle of oil and were not warm. Uno offers a salad, and loaded mashed or baked potatoes or steamed veggies, not fried or dripping with grease. They also include a house salad with crisp veggies. We ordered a small side salad to come before the fish. The salad was nothing more than a handful of burger bar fixings and cost an additional 3.49! Sad. The bartenders were unfriendly and blunt. Where is the cheery disposition that started at the entry door? The oil you use is awful and gave me an upset stomach for several hours afterward. I won't recommend your restaurant until changes are made. On a side note my Rhinelander burger was delicious, you got that right. We live in Hartford and can travel either way for a nice meal out. I think we are going to head south instead for Menomonee Falls Uno’s restaurant.
Details
Phone: (262) 353-9703
Address: 3650 W Washington St, West Bend, WI 53090
Website: http://www.charcoalgrill.com
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Charcoal Grille
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