Pro RV Repair Vancouver

Negative experience. We had bot a pre-owned trailer and brought it in for a paid check over. We mentioned we were having issues with a particular utility and they were going to check it out. Long story short they overlooked what was a very obvious fix for an experienced RV repair facility. We didn't discover the cause of the problem until weeks later and we were forced to bring it in to another facility which quickly pointed it out. When we called RV Pro to complain and tell them what we discovered, they gave us a very rude response and excuse.



On another occasion, we had scheduled for work to be done which they said would take part of a day. Then, when we arrived on the date of the appointment, they then told us we had to leave the RV for several days. What they do is stack and rack RV repair jobs and fob off the people who don't complain. I'm a small business owner myself, and I wouldn't pull this kind of nonsense. Very poor communication between their staff and follow-up; we won't be back.

I would not recommend this place to anyone if they want there trailer back in a timely fashion. We took our trailer here for a simple repair and it took them 8 weeks to repair it. We had to cancel 2 camping trips because they did not get our trailer finished when they said they would. They have horrible customer service and a very bad lack of communication. We would have to call to find out what was going on with our trailer. I would do your research before you ever take anything here. I would not want anyone to go through what we did.