Emergency Pet Clinic

I write my review knowing this company responds to discredit the pet owner. My dog was vomiting and couldn't even keep down water. The next day when he refused food, my husband gave him a Pepto Bismol tablet. He seemed really weak, so I called ahead and brought him in at 9:30am. I explained he was given a tablet but was not on any medication. I paid the $140 exam fee. At 11:30 I called, and he had not yet been seen yet. At 1pm I was called and told he needed an x-ray which was fine, but that it would be $260 and an added $275 for a consult. She double checked to see as some doctors can read them without consult but not in my case. At 3:30pm I was called and told a small circular metal object probably a watch battery that could leak was seen on the x-ray, that we had 3 options. He recommended an endoscopy for $3,000 that he could fit in that day, as surgery would cost much more. Broken hearted and feeling like a failure of a parent I explained we couldn't do that in this economy. The third option was inducing vomiting for $311. I sadly had no other option but to force him to puke again. After my husband got the added price voicemail, he called to tell me the Pepto was small circular and flat shaped (who has watch batteries lying around). I called immediately to inform them. The doctor was told but said it would have digested so we should move forward, so I said ok. About 40 minutes later my husband's coworker told me to google Pepto Bismol and x-ray. The first thing you see is that it is often mistaken for a metal or solid object. Most vets know this, therefore ask if a dog was given any. I sat there crying hating myself because I could not afford surgery, and now I had forced ipecac on my pup. Not once did the vet say that there was even a possibility it was the mineral tablet. I called to stop them but was put on hold. Leaving instantly to get him, I was told it was the Pepto tablet. I was then told Management was not there so they would do nothing about it. BEWARE

Overcharged, poor customer service, misdiagnosed and told pet needed a $2000 surgery she did not nee. This is one of the only two places in the Temecula/Murrieta/Menifee/Wildomar area that has an ultrasound machine. Beware!!!!! These people are just here to scam you for money.