USA Logistics

USA LOGISTICS were amazing. Right on time (actually a little early) they came ready with smiles, a positive attitude, and friendly advice. Everytime I offered to help, they promptly said no, to relax, and not to stress! They were gentle with my items and packed everything securely and quick. Highly Recommended.

Had nothing but good experiences with USA LOGISTICS and the clients I referred to them have said the same. More than impressed! Would recommend this company to anyone! Thank you for a great experience,

I just moved into a new house.I was able to move my stuff with the help of USA LOGISTICS .I was so impressed with the care the team took with each piece of furniture and the creative way they solved problems. They came in an hour under the estimate and took amazing care of all of our stuff! Very happy with their work.I definitely recommend them.

USA Logistics did a great job in helping my move. Everything was done professionally and quickly. We had no issues whatsoever with our move. The whole experience with this company was Wonderful. I would definitely recommend USA Logistics to everyone I know.

Damaged claims process is terrible
Damaged claims process is terrible
Damaged claims process is terrible

This has been the worst moving experience I have ever had to deal with. I highly recommend you DO NOT hire this company to assist with your move. I hired USA Logistics to do a full packing service and transport of my items from CA to TX. The driver in charge of the move began by doing a 5 minute walk through of my home, from which he determined my price would be several thousand dollars over my estimated price, however I had LESS furniture than my estimate indicated. I was beyond surprised because I had a walk-through completed by a competing company that uses the same inventory software and confirmed their estimate was accurate.

After a lot of back and forth, the lowest price I was able to negotiate was still over $1k more than my estimate. The driver told me that he would leave my items in my garage if I didn't agree to this price and “stop wasting his time”. I felt if I didn't de-escalate the situation, the movers would intentionally damage my items. I reluctantly agreed, but spoke with a supervisor shortly after who gave conflicting information and stated he disagreed with the way my move was handled and would have upper management contact me to resolve the issue.

During the week my items were in transit, I called the office, the emergency line, and sent emails to any contacts at the company that I could find. Nobody returned my calls or emails.

When my items were finally delivered, the majority of my furniture was broken and damaged beyond repair.

Once I began posting honest reviews for the grievances they caused me, management has tried to bribe me to take the reviews down in exchange for a partial refund with no indication of actually following through. When I started asking further questions, they got angry, yelled at me, and hung up on me. I haven’t been able to reach anyone since. It has been a nightmare dealing with this company and I would not wish it upon anyone. If you care about your items or your sanity, hire someone else to handle your move.