Reviews
03/06/2013
Sweet Thing Bakery in Statesville, NC left a VERY BAD taste in my mouth!
I called for a wedding consultation and scheduled an appt. The owner, Preston asked me to email a pic of what I wanted and how many guests. I immediately sent an email with ALL of my wedding info including my wedding date. Later that day he emailed me & asked that I call him ASAP, so I did. I didn't get a response for 3DAYS and when I called the bakery his assistants answering the phone said he was too busy to return my phone call or reply by email, but she would take my name and number AGAIN. Finally Preston (the owner) gets on the phone with a nasty tone of voice and attitude and asks me my wedding date (like I was bothering him) and I told him and he says "oh I'm out of town that weekend." I asked if he read the email that I sent three days ago and he said he did! I told him I included that info in my email three days ago and it was discussed over the phone when he scheduled my consultation. Basically, he knew he wasn't doing business the week leading up to my wedding, but he was too busy to call or email me this information as a courtesy so I could make other arrangements. Poor customer service doesn't begin to describe my experience with the owner and staff of Sweet Thing Bakery, but I'm glad I didn't find this out the day of my scheduled consultation after driving 2 hours from Raleigh to Statesville.
Details
Phone: (704) 873-6464
Address: 112 N Center St, Statesville, NC 28677
Website: http://www.sweetthingbakerycafe.com
More Info
- General Info
- We create unique one-of-a-kind confections for weddings, private parties, birthdays, baby showers, corporate events and other special occasions. We enjoy working with customers to help design unique desserts for their event. We are a traditional cake bakery as well as a café. Our store offers a wonderful selection of cakes, cupcakes, cookies and pastries along with teas and Larry’s Bean’s Organic Coffee. While custom cakes will always be our focus, our bakery also offers several varieties of Take-Away cupcakes, cookies, cakes, and more for anyone that “pops-in” needing a quick treat or last minute dessert.
- Email Business
- Services/Products
- Wedding Supplies.
- Payment method
- amex, discover, master card, visa, all major credit cards, cash, check
- Price Range
- $$$
- AKA
Sabine's Sweet Thing Bakery
Sweet Thing Bakery & Cafe
- Other Links
- Categories
- Other Information
Cuisines: Dessert, Ice Cream, Bakeries
Bike Parking: Yes
Parking: Street
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