Kniesel's Collision - Shingle Springs

As a business owner myself, I know how harmful a negative online review can be. With our customers we work VERY hard to obtain quality reviews so I make every attempt to resist posting a negative review about another company. It is in the public's best interest to know however, Knielsel's took three week's to make repair's on my rear bumper ($1600). Why so long? I stopped by before the holiday's to have them order the parts, so when I brought my car in for repairs, they could get it done quickly - they never did. When I dropped my car off for repairs (estimated to take 5 days) they were so disorganized it became a jumbled mess and stretched out 21 days. They have never offered any reason for the delay. I doubt I will ever hear more from them about this posting since being responsive is not part of their culture. If timeliness is important to you, find another repair facility. Might I suggest G&O in Placerville, if needed that's where I'll go next.