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Phone: (386) 321-1150
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Regal Nails Salon & Spa
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Price Range : Average
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Reviews
04/13/2016
2 days after getting my nails done the polish was turning black. I called and explained the issue and I was told to come in. Once I got in the manager greeted me with a huge smile and asked what I needed done. I told her I had called in about the polish and showed her my finger and toe nails. The smile quickly faded away and she asked me if I had recently died my hair. I told her no and reminded her that my toe nails had also turned black. She kept insisting that it must be my hair while rudely interrupting me to talk on the phone she was holding to her ear the whole time and to the other people working there. So I tell to just give my money back. then she says to just pick a color. So I ask her if she can please show me where he gel polishes are and she points at a bin. I show her my pick and she says that's not a gel color but a "power gel" so I ask her why she pointed at the bin in the first place. Then she tells me she can only do the same color I had on before that turned black!!
05/01/2011
Provided by SuperpagesManager with poor customer service. Under stressful, full capacity in the nail salon there is no organization on service. I will never go back nor recommend anyone to go there. Inconsistency with the level of professionalism from the manager and the employees. How can an employee know what the customer wants and speaks to the customer in a professional manner, but the manager lacks this important trait. If you want great service, in a warm and professional environment seek alternatives. Freedom of Speech!!!
Details
Phone: (407) 321-1150
Address: 1601 Rinehart Rd, Sanford, FL 32771
Website: http://www.regalnails.com
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