The View at Encino Commons

The apartment community sells itself, it is beautiful and the location is perfect. However, we cannot say the same about the office staff and management team. About 3 weeks in we noticed that we were waking up with red lesions. Come to find out that we were being bitten by bed bugs. The office staff and management immediately placed blame on us even though we told them that we know that the location where we had previously kept the furniture did not have a bed bug infestation. After two weeks of getting bitten up they finally sent someone out and told us that we would have to pay for the treatment, which came out to about $300. After countless phone calls and conversations with the office staff we finally received a call from the property manager stating that we would not have to cover the cost of treatment. That is only one of many unpleasant experiences with the staff on this property, we could go on and on. We would definitely NOT recommend leasing at this property.