More Info
- Services/Products
- Drain Cleaning, Sewer Main Clearing, Water Heaters.
- Brands
- rheem
- Payment method
- visa, master card, discover, check, company card
- Neighborhood
- Northeast San Antonio
- Categories
Reviews
05/08/2012
Buck;s Plumbing bad experience I cannot say a good word about Bucks Plumbing. Contacted Home Depot to install a water heater in my business. Buck's plumbing was contracted by Olshan (Home Depot Contractor). The quote given was reasonable until after installation. They charged me $460.00 for 40 feet of drain pipe. Home Depot sells this for $1.97 for a 10 foot section. Lets assume with a couple of fittings this should cost less than $20.00. I realize they need to mark this up lets assume $50.00 on the high side. This surprise charge was not part of the original quote. Another item was the poor communication. I was promised a call from Bucks and am still waiting for it 2 months later. I sent Bucks Pluming a complaint letter and have not recieved a reply. Also, you cannot find a good email address for Bucks Plumbing.
05/04/2011
Thanks for replacing my hot water heater, replacement valve, and shut off valve in my shower…I’m very happy with the service I received…
We are happy to be your <a href="http://www.bucksplumbing.net/"><strong>San Antonio Plumbers</strong></a> and thank you for the great review.
04/26/2011
I would like to say most likely least professional service I have every had from anyone. First of all the guy was a jerk, I had just talked to him on the phone not more than 10 minutes before he was already over a hour late. He did the usual walked around until he found a hot side water connection then hooked up hist "test equipment" then came running up to front door, rang the door about 6 times like a kid. Second words almost out of his mouth was I have run a test on the water pressure, he then makes a pee-line for his rigged test to show it was at 100 pounds of pressure. Would not recommend this company and if a guy by the name of Chriscalls you are most likely going to get ripped off. Has some 701 North Dakota phone number, sort reminds of a carpet bagger.
Deer jfbyers, I am sorry that you had a bad experience with our company. I have spoken to Chris and he does not remember the job that this happened on. There are 5 water heater calls that Chris went to the week of your review and the week before. I have called all five customers to try and find out what happened. I want to make the situation right if one of our customers fells like we didn’t do a professional job at there home, but I have not been able to find out who had the problem. Please give us a call at 210-348-8084 so we can get to the bottom of this. There should not be any 701 numbers calling you from our shop. All our shop phone numbers and employees’ cell phone numbers are from the 210 area code. Thank you Buck Klepp Buck’s Plumbing
04/17/2011
I was impressed with Chris who installed the water heater at my house. He patienly explanied the details of what needed to be done. He also did his best to carefully assess where the new valve had to go in order to decrese the pressure. Chris took time to educte me and make me feel ery comfortable. You are the number to be called for plumbing work in the future.
Victoria
Details
Phone: (210) 348-8084
Address: 9310 Broadway St Ste 203, San Antonio, TX 78217
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