Action Freight

I ordered a TV on Nov 18th, it shipped on the 20th and arrived in San Antonio on the 21st. Then apparently it sat for a week before Action Freight went to pick it up on Nov 28th. I called several times in that time period because it showed that it was here in SA. They told me due to thanksgiving and black Friday they were running behind. Ok, fine. When I was finally contacted about scheduling delivery, I scheduled it for December 1st between 1 and 5pm because someone has to be home for delivery. Driver never showed, no phone call or anything. I called customer service and they told me several times that he was running behind and wasn't answering his phone. So I had to reschedule, this time for December 8th between 1 and 5 pm. 4pm rolled around and I called customer service to see if he was coming. They said the same thing word for word as they did on the first "he's running behind and not answering his phone." Rinse and repeat for 5pm, 6pm, and 7pm. Finally around 7:15 the driver calls and says he can be at my house in about 40 minutes since he's stuck in traffic, more than 2 hours after the 4 hour window. By that point my husband and I were already late for some evening plans and couldn't wait any longer to leave.

This is by far the worst shipping company I have ever had the misfortune of coming in contact with. They are slow to do anything, the customer service agents lie and make excuses, and their delivery windows are a joke. You will waste your time waiting for them to show up.
I went back to the store and was able to cancel my order. If I ever order something and find out Action Freight is charged with delivering it, I will cancel that order rather than deal with this company again.