Follicle Hair Salon

Don't go to this place. I called in advance to see if they could accommodate a color and cut. I've been doing highlights for years and wanted to go back to my natural light brown color. She said she was doing highlights on someone and would be done in thirty minutes and to come then. I showed up and she was still putting highlights in the lady's hair.. I waited 30 min before she put the lady under the heater and came to help me pick out a color. She helped me pick out a color to match my natural color. We discussed how if I wanted the color to match we should go a little darker than my natural color as it would fade and match after it faded. She also explained that because of my highlights the color would be multiple shades and look like lowlights. She seemed very knowledgeable and I agreed with what she said and told her I just didn't want it to come out red as my fiance's ex wife's hair is red and he's always asked me to never die my hair red. She got the color in my hair and told me it would take 25-30 min to process. I went and sat down and she went to work on the lady with the highlights. She waited 1 hour and 25 min to rinse my hair out. I asked her twice if we should rinse it out. She replied with "In a minute" both times. When she was done with the other lady she walked me to the sink and told me she wouldn't have time for a cut or to blow dry my hair. There was no one waiting behind me. She actually turned two lady's away while I waited saying she was busy and to come back tomorrow. I asked if she could just trim it straight and give me a discount and she said she'd trim it but refused to give me a discount. She rinsed my hair and I sat down and lo and behold my hair is bright red! I asked if she could fix it and she said yeah but shes booked for the next week. Then she charged me $75!