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Phone: (912) 882-4178
Phone: (912) 882-3754
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Reviews
06/20/2011
It is sad how bad Colerain Oaks has turned out. My husband was military and we lived at Colerain Oaks back in 1997. The houses were all redone. new carpets, new cabinets, You walked into a pretty much brand new unit. If there was a problem with your unit day or night they had a great maintenace team that would come and fix your problem. The grounds were a nice place for kids to play. The parks had swings and gazebos. They club house and laundry were in walking distance. The bus stops had covered benches . The pools were well taken care of. Had 24 security that patrolled the area. The housing staff were great to work with, and the owner was a very nice old man. I think in time the property changed hands, and they hired whomever to fix whatever. It is sad to look at the footage of these houses I remember to be grand at one time... The place needs a full renovation from roofs to the interior. It starts with management. Having people working around the clock to ensure not only safety but to ensure that the tenants live in a healthy clean enviroment...
It is very disheartening to see that a couple of disgruntled tenants could impact a business to the degree of getting previous tenants, such as yourselves upset. The people in the complaints you have read have had their maintenance issued cleared up, but as any good business owner knows, you just are not able to satisfy everyone, all the time. I invite you to look at our Facebook page listed under Colerain Oaks and see first hand photos of what our park looks like today. Our goal is to have the utmost customer satisfaction. I hope you can understand that after 12 years of ownership, a couple of bad reviews are bound to happen. Hopefully we will stay on a path of continued resident satisfaction as we have for the past few years. Thank you for taking the time to relate and understand.
Details
Phone: (912) 882-2464
Address: 306 Ryan Dr, Saint Marys, GA 31558
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