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08/01/2016
I stopped in at 9:43 am 8/1/2016 to look at the M4 on the floor and the white Audi A7 outside. I walked inside and there was not one sales person on the floor to greet me there was one receptionist working and she did not greet me as well and did not even look up once. She was on her cell phone texting. There was a customer on his cell phone sitting down on his cell phone and I told him not one salesman anywhere to bad they lost a sale today. Customer service is the biggest part of sales and retaining your client's. I am sitting here writing this at the dealership up the road looking at another car. Worst part is I drove 75 miles to look at the M4. Please fix your staff and your service's.
Details
Phone: (507) 282-9468
Address: 2720 Highway 52 N, Rochester, MN 55901
Website: http://www.parkplace-bmw.com
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