Brooks Mechanical

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Mechanical Contractors, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair

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Today: 12:00 am - 11:59 pm

17 Years

in Business

(410) 658-0822

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Map & Directions5 Valley View RdRising Sun, MD 21911 Write a Review

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Hours

Regular Hours

Mon - Sun:	12:00 am - 11:59 pm

Brooks Mechanical

Air Conditioning

Air Conditioning Installation/Replacement
Very Good customer service and response. Having returned home from vacation during a heatwave on a Saturday night to a home extremely warm and no AC we cold called R Brooks. Someone picked up immediately and within 1-2 hours Terry was on site and got us running, but there were bigger issues looming within the aging unit and he explained. Availability after hours means a lot. Fast Forward we did a recommended service as well as soliciting replacement quotes from others to see what was available. Brandon was very thorough and gave several estimates with different brands and features for furnace and AC replacement. He also fielded many questions about different units and features. After doing research and such we committed to a system installation by R Brooks. Since it was still a heat wave we opted to allow priority installs/repairs go first. Unfortunately about 2-3 weeks after the first repair we had another failure during the heat wave, I called the office (Dawn) and they had Tony and I think Chuck stop by and band-aid my aging system the next day and it kept going until my install date. The installation went smooth with Jaime I think it was working tirelessly in the basement and Tony on the outside unit. We have been very pleased so far. And each time the staff called to follow up if we were happy. Since it was too hot to start up the furnace Jeremiah and someone else (Rich?) stopped by just to verify the furnace properly started.

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Phone: (410) 658-0882

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Trane

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R Brooks Mechanical

R Brooks Mechanical, Inc.

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Mechanical Contractors, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Geothermal Heating & Cooling Contractors, Heating Contractors & Specialties

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Phone: (410) 658-0822

Address: 5 Valley View Rd, Rising Sun, MD 21911

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