More Info
- Extra Phones
Phone: (804) 334-9027
- Neighborhoods
- Carytown, Carytown - Museum District
- AKA
Wow! Antiques and Design, LLC
- Category
Reviews
03/02/2018
This review isn't about the store. It is about the "Design" part of Jay Terry's business. We hired him to do some interior design for our first home. I hired him to pick out furniture, rugs and curtains. Instead of doing this or giving us the design plans we paid him to create, he said we should do some DIY remodeling on our home. We trusted him and agreed because he said we could do it ourselves and for less money than if we hired a contractor. He did not know what he was doing at all. The entire process was misleading, stressful, and extremely expensive. I stressed the importance of sticking to a budget from the beginning of the relationship and he completely disregarded this. He started projects and did not finish them, billed us for $95/hour when we didn't know we were being billed, bought things that we didn't ask for and then demanded to be reimbursed, and hired a contractor to do work on our home without our permission. He took hundreds of dollars from us and stuck us with invoices from the contractors he hired and then he quit. We should have asked for references before hiring him. This review is so that you don't get swindled like we did.
Details
Phone: (804) 592-8504
Address: 3218 W Cary St, Richmond, VA 23221
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