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A+
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Fax: (804) 222-9336

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JS
John S.
Edited: 12/10/2019
Overall

Well i used to work tgere as a texh for,about a week. Its awesome if you like,your bikes served up with racism. I quit when the owner joey refused to do,business with a black guy. Saying i just dont like black people. Also he was always rude to the techs claiming they were jokes but he's really just a$$hole. Hey joey you still want me to close my mouth before you speak again?

BL
Bill L.

03/14/2018

Overall
Expertise
Professionalism

Do not support this business. Had to take my Suzuki to another mechanic who found all the problems Joey did not. You hope to help a small business but Richmond Superbike ruins that with low character and love of money over all else. I teach my kids that truth before all else and Joey is an example of what not to be

KC
Kevin C.

10/22/2016

Overall
Professionalism

BEWARE: I am writing this in hopes to help someone else from making the same mistake I did. I took my bike here to have it checked out. I previously spoke with the owner and he offered to do a courtesy visual inspection for me on the bike. I knew that I would need a rear tire and talking to other members of his staff they recommended that I do a 10k service since the previous owner did not have records. I decided to take the owner Joey up on his offer and took my bike there. When I went he was not there, they told me I could leave it there for him to look at and get back to me. On the ticket they wrote, "* Look over & call 1st" this was highlighted. Underneath that was the service that I thought I might need 10k and rear time. I will try to upload a picture because it now show 15k and Primary oil. Long story short, I called on Thursday following the Saturday I dropped off my bike. I actually spoke to the owner and he told me that he would look over the bike tomorrow and let me know what he finds. On Friday I get a call and they give me the run down on what my bike needs. I asked what the price was for the rear tire and brakes only and I was informed that they already started the work that I DID NOT AUTHORIZE yet. When I asked who approved it, I was told my voicemail is full and they don't have time to call me daily. So in the end I have a tire on my bike I did not want and service I did not authorize. Do yourself a favor and go someone else. I would say get it in writing but as you can see from my example that does not matter. The sad part is that I looked forward to working with a local shop verse going to the dealer and paying higher prices. Now I will have to find another shop to service my bikes. Thanks for nothing!

fxdx1450

11/30/2012

Overall
I finally have found my shop! ...

I finally have found my shop! I brought my beloved owned since new 1992 Ducati 900 Super Sport to Richmond Superbike thinking I had had real serious problem with a starter. Before the owner (Joey) had me unload my bike, he took me on a tour of his shop, presented his experience credentials, explained his philosophy of how he treats and values his customers. I was very impressed- I like Integrity, Honesty and Professionalism. I knew right then my baby was in great hands. When Joey called as promised, he pleasantly surprised me with a simple repair and a very fair price. I know from previous experience with less reputable shops that the bill could have been easily padded. I know Richmond Superbike will have my business for my Ducati and my 2 performance Harleys.

aaronzx6r

08/15/2011

Overall
Excellent service that is fair...

Excellent service that is fair priced and you can trust is what you can expect from Richmond Superbike! They have transformed my brand new showroom leftover 2008 Kawasaki ZX6R to the 116 whp beast that it should have been from the factory. They have installed every aftermarket item possible on my bike, dyno tuned, and setup my suspension with successful results that will show on the street or track! I am extremely satisfied with their work and you can trust them with routine service intervals to custom work or anything in-between. I will not hesitate to contact them again for future service. Joey (owner), James, and Sonny are very knowledgeable and friendly. Joey always does a meet and greet and will make sure your happy after the work is completed. Alex thanks for transforming my machine into a piece of artwork that is a competitive powerhouse!! Thanks guys!!

anubis7734

07/23/2009

Overall
wow

could you guys be anymore full of yourselves. i don't think anyone there really knows whats goin on because i couldn't get a straight answer from anyone there. what a bunch of b.s.

Details

Phone: (804) 355-0550

Address: 5014 Williamsburg Rd, Richmond, VA 23231

Website: http://www.richmondsuperbike.com?page_id=14

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