Community Health Alliance

SO WHAT DO YOU DO WHEN YOUR HAWK community health care reno nv tellls you that you have medicaid to cancel your health insurance and you ask them 4 to 5 times are you sure me and my wife and kids have it and they say yes you do we are sure go cancel your health insurance at work you are all 100% got medicaid ok so i did cancel it then i get a letter in the mail saying just my kids have it but not me and my wife so me and my mom goes down there and we are trying to fined out whats going on they say ooo yea i show them the paper i got and they say your medicaid # is right there well threw out the days i misplaced those paper can't fined them at all so i call medicaid they say i'm sorry you DO NOT HAVE medicare i tell them that HAWK community health care reno nv said we do have it but the lady got all mad and said NO YOU DON'T and says to call HAWK community health care reno nv they are wrong and hangs up on me so i recall HAWK community health care reno nv and they say that we met the medicaid guide line that we got to call the 1 800 medicaid # so me and my wife does we use two phones call and on both phones we get put on hold from like 2pm to like 6pm after 4 hour my house phone dies ok np we still have the one then after 5 hours and we know no one is at the medicare office we hang up the cell phone what do you do when the love in your life needs the medicaid that she needs and you can't re get your insurance from your work for another 6 moths and the HAWK community health care in reno said your on medicaid to cancel it so you do cancel it and come to fined out you and your wife don't have it and when you try to call HAWK community health care all you get is ether you got to call medicaid then when you ask to speak to a supervisor and when u get her # and you call all you get is a voice mail box and you tell her whats is going on she calls you back and you don't here the phone so she tell you i am the supervisor and you need to call medicaid they don't take responsibility fore messing with your life and your wife life NOT TAKING responsibility for telling you that you have medicaid but you don't and you have all ready cancel your health insurance with your work what do you do?????? who do you call??????? how do you feel????? that you have failed as a husband??? to make sure your wife has the health insurance that she needs????