Electronic Arts

This is without a doubt the WORST company in terms of tech support and customer service. There is absolutely no way to reach a person and discuss your problem. It's like being in the "Twilight Zone" because no matter how you go through their prompt you cannot submit an issue or reach anyone by any means. Most disgraceful operation I have EVER dealt with and I'm a senior citizen! I will dispute my Pogo membership to get a refund. I've been on Pogo for over 15 years and this is how they treat a long time paying customer. OUTRAGEOUS!!!! Don't buy any EA products...

They have absolutely the worst customer service possible. Please tell me that a company the size of EA has an idea of what they would like to see in customer service besides the outsourced debacle that is currently being offered. If this is the vision of corporate, then pack the bags and give the space back to WOW. I, for one, will never buy another EA product nor encourage or endorse others to do so until EA makes a public commitment to resolving the deplorable customer service model they are facilitating.

I'm glad I found this review because this happened to me today. I saw the charge on my card and was about to call my bank to report it as fraud. Thanks for your help. Now I know what steps I can take to get my money back. I can see why they are doing over $3 Billion...cuz they are ripping people off and making it nearly impossible to get money back.

had a problem with origin co-ea closed my account and refuned me for a tw12 game however i had bought a separate game from amazon.com for my laptop computer to play off line. ea sports also canceled that game and the actiation code for it.

now i cant even play this game and they refuse to refund me for this telling me that it is amazons problem. im out 2 games and only refuned for one they stole my money and wont give it back to other than saying that it was my problem--beware origin is not a good reliable comp and watch out for ea sports thier covering themselves with all these shadow companies they have been adding try and find a phone # for them now on line