Bucky's Puyallup/South Hill

Randy took money from me to test my air conditioning system for leaks and said their was none so he did a Freon charge and within 30 mins my Freon leaked out. Randy told me that he needed another $600 to fix the problem the leak test did not find. What a scam. I took my car to the mechanic behind O'Reilly auto parts and he only charged me $300 total to fix it. I am 75 years old and this place took my money for nothing and I hope nobody else gets scammed.

I've taken my car here twice, and both times I've had nothing but extreme satisfaction from Randy the service manager and his team! Great value and fantastic service. Never felt I was being sold services that weren't needed like some other shops. I'll go back here whenever I need anything done to my cars without any hesitation. I HIGHLY recommend the South Hill shop over the other ones in the area.

Fast service on my Camry, Randy was nice and organized for such a busy place.

Rip off artists! I went to bucky's in puyallup to have a muffler replaced(that worked fine but was louder than stock) on a car I just bought. I told Randy that I wanted a quieter larger muffler installed. When I picked up my car an hour later, I noticed the new muffler was exactly the same muffler that they took off only "new". I questioned Randy as to why they did not put a larger and quieter muffler on like I had requested and he said "it was the only one other than stock that would fit." He lied.... I went to another muffler shop a few days later and they showed me 2 other muffers that fit my car that are much larger and quieter( almost twice as big and packed to quiet the exhaust system) than the one bucky's put on for the same price installed. I paid them $130 for nothing.... I called Randy after I got the quote from the other shop, and instead of offering to correct the problem, he argued with me again that there was no other option than a stock muffler for $$$$. I gave him the part #'s of the other mufflers and he said he would call me back....I have not heard from him still 3 days later. Stay away from bucky's unless you have more money than common sense. They are a total rip off!!