Pulaski Health Center

I HAVE BEEN A PATIENT OF THIS CENTER BEFORE IT WAS A CENTER...SINCE IT HAS EXPANDED, YOU CAN RARELY GET AN APPOINTMENT WHEN YOU ARE SICK, EXCEPT THROUGH WALK-IN, WHERE YOU CAN SIT FOR HOURS SPREADING YOUR GERMS (AND RECEIVING OTHER PEOPLE'S GERMS) ALL OVER THE PLACE...IT USED TO BE VERY COMMON TO RECEIVE A PHONE CALL FROM YOUR DOCTOR TO CHECK ON YOU, NOW YOU COULD NOT TALK TO A DOCTOR IF YOUR LIFE DEPENDED UPON IT !...I RECENTLY HAD PNUEMONIA AND IT TOOK 11 HOURS TO HEAR BACK FROM A NURSE WHEN I CALLED TO LET THEM KNOW THAT I WAS NOT GETTING BETTER... BY THE TIME THEY GOT BACK TO ME, I HAD TO WAIT FOR THE NEXT DAY TO RECEIVE MEDS THAT I DESPERATELY NEEDED BECAUSE OF THE LATE HOUR !....THIS CLINIC IS FILLING WITH NPS INSTEAD OF REPLACING RETIRING DOCTORS WITH DOCTORS....I LOVE MOST NPS AND THEY ARE VERY SKILLED AND THEY HAVE THEIR PURPOSE BUT SOMETIMES YOU JUST NEED A DOCTOR !!!!!....AS FAR AS OFFICE STAFF GOES, THERE IS DEFINATELY SOMETHING NOT "CLICKING" THERE.....I HAVE NOT BEEN ABLE TO FIGURE OUT WHAT IS GOING ON HERE, BUT SOMEONE NEEDS TO...I ARRIVED 20 MINUTES BEFORE MY APPOINTMENT TIME, AND TURNED OUT BEING 15 MINUTES LATE....YOU FIGURE OUT HOW THAT HAPPENED....THERE IS ABSOLUTLEY A LACK OF COMMUNICATION AND ORANIZATION SINCE THE EXPANSION....I AM NOT SURE WHO OR WHAT HAS TAKEN OVER THE ADMINISTRATIVE DUTIES OF THIS CENTER BUT IT IS NOT WORKING WELL AT ALL !!!!.....PATIENTS ARE MOST DEFINATELY SUFFERING BECAUSE OF THIS....I PRAY THAT THEY WILL TAKE CARE OF THESE PROBLEMS AND LET THE PATIENT KNOW THAT THEY REALLY ARE THERE TO HELP BECAUSE THAT FEELING HAS CERTAINLY LEFT THIS CENTER.......BIGGER HAS NOT MADE YOU BETTER AT ALL.....YOU MAY SEE MORE PATIENTS NOW, BUT THEY RECEIVED MUCH BETTER CARE BEFORE !!!!!