More Info

General Info
We've been servicing the entire Tri-Valley area since 1987. We're able to repair most makes and models and are State Licensed. Call Steve the owner today!
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Dishwashers Dryers Freezers Microwaves Refrigerators
Brands
Admiral, Amana, Frigidaire, GE, Hotpoint, Kenmore, KitchenAid, Magic Chef, Maytag, Whirlpool, refrigerators, washers
Payment method
all major credit cards, no credit cards
Accreditation

State Licensed

Categories
Other Information

Services: Microwave Repair, Refrigerator Repair, Washer & Dryer Repair

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
staci.tate.39

01/15/2013

Overall

I have a Maytag washer, it started making a loud roaring noise during the spin cycle. I googled it, every site said it was the bearings, so I called around to get a quote. I called 3 other appliance repair companies before calling Steve’s, and all 3 told me that they would not quote over the phone, but would charge me a $60 service call to come out and give me a quote, which then if i had the work done by them they would waive the fee. I explained to all of them that I didn’t want to pay a service fee just find out the repair would cost more than a new washer, and wasn’t there any way they could give me a ball park price. None would, they said i had to pay their technician a service fee first. I called Steve, explained to him exactly the same as I did all the others and he immediately said to me - " Don’t fix it, it’s not worth it, it’s too expensive to fix, you have both inner and outer bearings and the labor and parts would be a lot of money". I really appreciate his honesty, and integrity. He didn’t try to get me to be on the hook for a service call just so he could make a big repair sale. I will remember this company and will call him again and recommend him to my friends.

Details

Phone: (925) 462-3873

Address: 400 Main St, Pleasanton, CA 94566

Website: http://www.stevesappliancesvc.com

People Also Viewed