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General Info
Elliott Glass & Electric was founded in Pikeville, KY in 1937 by George B. Elliott. In 1952 George's son, T. Bruce Elliott joined the business and in 1967 the company was incorporated in Kentucky. As it continued to grow the company was separated into Elliott Contracting and Elliott Supply & Glass in 1974. Elliott Contracting is a multi-trades Commercial Contractor with divisions in electrical, mechanical and general. Elliott Contracting works in Kentucky, Virginia and West Virginia. Projects of interest include prisons, schools, banks and hospitals, as well as Private Sector Commercial Work. Elliott Supply & Glass is a major retail/wholesale distributor of electrical, HVAC and plumbing products. The company has a residential HVAC installation and service division as well as a Commercial Glass Division, The company has installed and serviced thousands of residential HVAC units and installed glass storefronts, windows and automatic doors. The Elliott Companies continue to serve the Tri-State area and provide jobs to hundreds of families while helping eastern Kentucky grow for over 70 years.
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Services/Products
Elliott Contracting is a multi-trades Commercial Contractor with divisions in electrical, mechanical and general.
Brands
Carrier, Commercial, Residential, Trane/General Electric, electric
Payment method
all major credit cards
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Reviews

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JC
Jason C.
Edited: 12/10/2016
Overall

Elliott Heating and cooling refuses to fix my two year old Heat Pump after I have paid them.
My name is Jason Coleman and I bought a $5000 Trane Heat Pump 1 winter and 2 summers ago. When I turned my heat on this year it would cut on and off randomly. I replaced the thermostat and wire with equipment rated to work with my heat pump but it still did not work. I called Elliotts and they said
they would send someone out. I was home for lunch when the first guy came out and saw what he said was a bad board withing seconds but then I had to leave for work. He replaced that board and told my wife the thermostat was wrong and charged us $120 (that's 1.5 hours) to not fix anything. I called back and they sent a second guy, he also said the thermostat was the problem and a bad solder joint on another board but that we would have to pay again if they replaced it under warranty. I have replaced the thermostat and fixed the bad solder joint and it still
doesn't work. Phillip at Elliotts is telling me I still have to pay them $80 and hour to come back out even though they still haven't actually fixed anything. He even had the nerve to ask me "If you took your car to the garage you would expect to pay them for their time right?" I would not expect to pay for it if they did not fix my car. This last call (forth time) I tried to speak with someone else only to have Philip inform me that the "buck stops with him" and have him hang up on me. I actually thought dealing locally would be better, this has been a $5,000 lesson. I will not deal with Elliotts again.

Details

Phone: (606) 437-7368

Address: 55 Industrial Blvd, Pikeville, KY 41501

Website: http://www.elliottcompanies.com

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