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BBB Rating
A+
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mastercard, visa, discover, amex
Neighborhood
South Pensacola
Associations
BBB,Better Business Bureau
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Reviews

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HC
Helen C.

09/19/2022

Overall
Expertise
Professionalism
Promptness

I can't thank Terry and the team enough for their amazing job. Took my car recently to another auto shop to get 4 new tires put on (trip1). Found out after taking the car home that they didn't do an alignment and claimed i declined it (not true). Took car back for alignment and started to notice a loud humming noise (trip 2). Had to take the car back for them to tell me it was my right wheel bearing and the reason they didn't notice it was because the street they drive it on for alignment checks doesn't go over 40mph (trip3). Then they wanted to charge me >$700.

Called Terry and team who got me fixed up. They were so nice and helpful. Never once felt stupid for asking questions and never overcharged me for anything. They turned this terrible situation into a wonderful experience at their shop. Not only did we find out it was the front right wheel bearing but actually found out it was both front wheel bearings. This was completely overlooked by the other shop. Terry helped me through the whole process and actually charged me less for 2 wheel bearings then the previous shop quoted me for one. I can't thank them enough for all of their hardwork and kindness. HIGHLY RECOMMENDED!!!

JJ
Julius J.

08/02/2018

Overall
Expertise
Professionalism
Promptness

Just a great experience very nice listened to my problems and got the job done in a cost efficient and timely manner definitely recommend

KL
Kathy L.

10/10/2014

Overall

Would like to thank everyone @ Raley Brake & Alignment for all the Great work and Excellent service we have received on both our vehicles. They keep you informed, thoroughly inspect your vehicle for any other problems and leave the decision to fix it now or later up to you they will never pressure you into a repair. Hometown friendly, Fair on repair cost. A great shop to deal with I would Highly Recommend them to anyone needing Quality Brake or Alignment Service! It was our pleasure giving this review. Thanks again Terry Eubanks, Billy, Jason and all the staff @ Raley. Sincerely, The Lockharts :)

DS
Dale S.

01/24/2014

Overall
Awesome Service

A business you can trust and count on to get the job done right the first time. Very dependable. Good O'l USA Quality. Thanks Terry !

donna.cross

08/15/2013

Overall

This is a very professional business, very friendly and fast! Thank you all so much my car runs great now and my ac is AMAZING!!!!

terrycars

10/02/2008

Overall
Fast honest professional service

Thanks for all the good service .. just want you to know we appreiate you guys . Keep up the good work.

Details

Phone: (850) 438-9609

Address: 1221 Barrancas Ave, Pensacola, FL 32502

Website: http://www.raleybrake.com