More Info

General Info
Located in Palm Desert, Calif., THE FOUNTAINS AT THE CARLOTTA is a part of The Fountains, which is a retirement community that offers assisted and retirement living services. It also offers rehabilitative services for individuals with Alzheimer's disease. The community additionally provides nursing and medical care services. The Fountains service areas include Arizona, California Florida Illinois Michigan Missouri North Carolina and New Jersey, as well as New York Oklahoma Virginia and Washington.
Extra Phones

Phone: (760) 341-9815

Primary Phone: (760) 773-4969

Primary Phone: (760) 341-9815

Phone: (760) 346-5420

Fax: (760) 341-7768

TollFree: (888) 570-6659

TollFree: (800) 949-4001

Payment method
insurance, all major credit cards
AKA

Fountains At The Carlotta Fountains At The Carlotta

The The Fountains At

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Other Information

By Appointment Only: No

Reviews

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AJ
Amanda J.

01/11/2014

Overall

Horrible Care



Recently an elderly Family member of mine was moved to this facility with a broken leg. While at the facility he began suffering from Hallucinations and Confusion. He had a major bladder infection that was never treated correctly. The wound care he received from a bed sore that he got while he was there was treated poorly. His full leg cast was filthy and covered in feces and we are not even sure if they ever noticed. Finally my mother fought to get him sent to the hospital to get his mental state checked out and when the hospital was ready to send him back to the facility he was no longer welcomed back. The hospital gave plenty of warning they wanted to release him and they waited until late Friday afternoon to respond.



Don't let someone you care about go into this horrible facility, look at getting care elsewhere.

Details

Phone: (760) 600-5904

Address: 41505 Carlotta Dr, Palm Desert, CA 92211

Website: http://carlotta.watermarkcommunities.com

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