Saint Luke's South Hospital

Love Saint Luke’s Hospital South the staff is so nice in caring thanks keep up the good work.

I am writing to let you know how highly disappointed I was with my care at St. Lukes South. I came to your ER for abdominal pain/nausea and vomiting. I was given morphine for the pain and nausea medicine and discharged with no other concerns, the doctor told me to return if the vomiting continued so as I had another episode of pain the following night I returned. As I got into the ER I was the only patient in the waiting room. I was throwing up and in severe pain. There was no sense of urgency from the woman at the front desk. I actually watched her and the nurse who would later see me talking and laughing as I sat outside and waiting for 10-15 minutes crying. Once I finally got back there the first thing the male nurse did was say "What do you want us to do you are already on nausea medicine, that is exactly what I would prescribe you now" I thought that was highly rude and the bedside manner was unacceptable. As I am also in a helping profession, I felt like he had NO concern for me at that point. I told him that the doctor the previous night told me to return if I had continued vomiting, which was the case. He then repeated himself, asking "what I wanted them to do". I AM not a doctor, I have no idea what they needed to do but I do know that having severe abdominal pain for no reason is not normal. At that point I had enough and just got up and left, heading to another ER. I want to let you know that I was later diagnosed with a UTI, gallstones, endometriosis and had to have my gall-bladder removed. My pain/vomiting and nausea lasted a little over a week and not one of those things was diagnosed through St. Lukes. I am completely an highly disappointed in my care and would never recommend this ER nor hospital to anyone. Because no doctor saw it necessary to really find a solution to my problems (other than temporarily get rid of my pain) treat me with respect or proper care. I now will pay 3 different ER bills that could have easily been solved in one.

Had tests performed which Dr said all showed normal. Problem persisted, different doctor at other location did same tests which showed problem. Ordered test results from St Lukes and problem was clearly stated in report. Won't ever go back to a place that can't read their own reports.

I WAS HERE FOR SURGERY MAY OF THIS YEAR. IT WAS THE WORSE EXPERIENCE I HAVE EVER HAD. FIRST OF ALL I WAS GIVEN A MAKESHIFT ROOM. THEY MADE A ROOM BIG ENOUGH FOR 1 BED INTO 2 BEDS. I ENDED UP WITH AN INFECTION FOR WHICH I WAS IN THE HOSPITAL FOR 1 MONTH. AFTER COMPLAINING WAS FINALLY PUT IN A SINGLE ROOM. HAD MY SON TO GO GET SOME CLEANERS TO CLEAN THE ROOM. THE BATHROOM FLOOR WERE DIRTY AS WELL AS THE ROOM ITSELF. I SAW BLOOD ON THE FLOOR FOR 3 DAYS. I WAS NOT HAPPY WITH THIS HOSPITAL AT ALL. EXCEPT FOR 1 NURSE WHO GAVE ME A MEDICATION I WAS ALLEGRIC TO TWICE, ALL THE OTHER NURSES WERE VERY SWEET AND ATTENTIVE. I BLAME THE HORRIBLE EXPERIENCE ON THE ADMINSTRATION. I DONOT RECOMMEND THIS AT ALL, AND HOPE TO NEVER RETURN.