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Phone: (407) 704-5500

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Sally M.

03/08/2015

Overall

I have been paying on my car for over 3 years and is still being harassed and threatened about a car that I am clearly up to date with my payments. I have received numerous text messages and phone calls Sunday through Wednesday from the accountant Stu reminding me that I have an upcoming payment when he has already given me a print of the due dates and payments for the entire contract. Sometimes, I have even received texts after business hours as late as 11 pm. One time, he threatened to repo my car because I did not respond fast enough for him. I didn't even have a car payment due yet. It was very unprofessional. I have kept track of every payment that I have ever made to carville usa on west colonial drive being that I have kept my own receipt book. I am almost finished paying for my car. I have paid over $11,000 on my vehicle and now he's telling me that I am behind on my car payment. He has reached to members of family telling them that if I do not pay the $300 and something dollars that he's telling me I am behind on that he will repo my car ASAP. I have all 54 of my payment receipts that he has signed. So I am definitely not behind on anything. I asked him to show me where I am behind and couldn't. He then ripped up my checks that I wrote in front of Jimmy and other customers which was very unprofessional. Stu is claiming that I am behind on my payments. But he just ripped up 3 checks which were my next 3 upcoming car payments. Pure ignorance is sad. So now I have to take Carville USA to court to get all of my money back due to this harassment.

AS
A S.

06/04/2014

Overall

U don't want to buy a car from this place @ all...I brought 3 cars from this dealership paid off one only because they took over the loan from another location. Then the motor went out in that car so I traded it in for another car..When that car broke down ball joint came out. I paid to repair that part a week later the other side broke the price that they charged me was crazy so I let the car go back. I also brought a car for my son which that car was always breaking down and the only reason I kept it was because my son liked working on the car. This after paying almost $2385 for this car and possible $2200 remaining this dealership repos the car for $85.00 that he agreed that he would accept on 06/06/2014. He junked the car refused to allow us to get our belongings out of the car and refused to inform us that he had repoed the car.PLEASE DON'T BUY FROM THIS DEALERSHIP THE CAR WILL RUN TIL YOU GET IT OFF THE LOT THEN IT WILL BREAK DOWN AND HE WILL CHARGE YOU A ARM AND LEG AND SOMEONE ELSE LEG TO REPAIR THE CAR .....

RR
Robeto R.

11/03/2010

Overall
WORST PLACE OF BUSINESS

I WOULD NEVER RECOMMEND THESE PLACE CAR VILLE USA TO NO ONE

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Phone: (407) 704-6555

Address: 4910 W Colonial Dr, Orlando, FL 32808

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