Michaels - The Arts & Crafts Store

Worst experience of my adult life!! I am a college educated, mature, reasonable, and compassionate freelance artist. When I went to use my $15 off of $75 order on my $100 order i was told that their policy excludes doorbusters. Which is fine, but I wasnt using their coupon. I was using a competitors coupon which clearly states in the same exact verbage "INCLUDES DOORBUSTERS". Aimee whom refered to herself as a manager, just kept speaking over me while not listening to me point this out. She kept repeating childishly, "Would you like to hear our policy?" After about 5 times of her speaking that over me I said "no!" I had already heard her tell me. It was her turn to hear my argument. To my astonishment, she told me not to talk to her like that. I didnt yell, i wasnt mean, just very frustrated. Dumbfounded, the only thing i could think of was how bad she was at her job. I then said, " Your customer service skills suck!" Aimee then asked me to leave. I replied, " Are you serious? I didn't attack you as a person. I gave you my oppinion about your behavior." Then, for every word i began to speak she just spoke over me in her childlike manor, "Would you just leave?" So i left. I've been a loyal Michaels customer for 20 years. I will never go back unless they rectify this. I spend at least several grand there annually and my networking tentacles go far and wide. Bottom line, $15 buck would of kept a loyal customer happy.