KinderCare Learning Centers

My child attended the school for about a year and a half. The 2 year old room is amazing, and the teachers there are incredible. However; once the new director was hired things went downhill fast. You could tell that the teachers were unhappy because they were no longer as nice to our children as they once were. I also complained to the director on several occasions that my child would complain about being thirsty and that they were not offered water throughout the day. This issue was never fixed. Every day after pickup my child was so thirsty that they would drink an entire bottle of water before we even made it out of the door.

My child also got food poisoning while attending. I was called to come pick her up. Her teacher advised me that 5 children had been sent home right after eating lunch. When I approached the director she lied to me and told me that my child was the only one. I do not know why the teacher, who is the one who was with the sick kids, would lie to me. The director was obviously more concerned with herself and the centers liability then she was with the children’s health. My child’s doctor confirmed it was food poisoning.

The teachers in the 3's were also very rude. I would hear them scream at the children when I walked into the center. They of course were nice once they saw a parent. My child was afraid to go to school. I got my child out of there as soon as possible.

Four months later I received a letter in the mail from a collections company stating that the director informed them that I owed the center $25. I was furious. Never was I informed of any such late payment in person. They obviously had my number and could have called me. Once speaking with the director I was informed that it was a mistake, however she had already sent it to collections and it will now be a smear on my otherwise great credit. She is an awful director. She will lie to your face and does not handle the business properly. I would never suggest anyone take their kids there. My child’s last week there also happened to be 4 of the other kids last week too. All of the parents were fed up and left.