Professional Plastics, Inc.

The sales rep., Kristin Peterson, led me to believe they were happy to help build some plastic ice chutes for ice company. Dan Lancaster would call me within a day or to with questions on my design, and ideas to make it better as well as an estimate of time and money involved. I never heard from them again, so months later I walked in there and got an apolagy. Kristin said she would have Dan call, but he didn't. After several more phone calls I got Dan on the phone (Kristin was out), and he told me that he couldn't make them "food grade".

I had made it clear that if I was too little of a business to be worthy of their time, please let me know and I would find another route, but they had assured me that they could help me. I was not in a hurry back then, but knew I would need it before spring, and possibly at any moment if another machine failed. I wish they would have let me know months ago, so I could order a stainless steel one.

Summary. If you are not a huge corporation needing a huge amount of product, don't trust that they are intersted in helping you. Don't think for a minute that they care about you, or the success of your business, or make any effort to avoid doing you harm.