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        General Info
        Empire Today® also commonly known as Empire Carpet® and Empire Flooring® and for its famous 800-588-2300® jingle, has been a leading provider of installed home improvements and home furnishings for more than 60 years. Empire® serves residential and business customers with a wide selection of quality, name-brand products including carpet, hardwood flooring, laminate flooring, tile, vinyl flooring, and blinds and shades. Empireâ??s customers enjoy shop-at-home convenience, next-day professional installation on many products, great prices, and world-class service in about 75 of the largest metropolitan areas in the United States. With more than 3 million satisfied customers, Empire is dedicated to being the easiest way to get new floors.
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        BBB Rating
        A+
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        Extra Phones

        : (630) 588-2300

        Phone: (708) 531-1165

        : (800) 588-2300

        Other Link

        http://www.empiretoday.com/About-Empire/Terms-of-Use

        Categories
        Floor Materials, Blinds-Venetian & Vertical, Carpet & Rug Dealers, Carpet & Rug Pads, Linings & Accessories, Carpet & Rug Repair, Carpet Installation, Flooring Contractors, Hardwood Floors, Tile-Contractors & Dealers, Tile-Wholesale & Manufacturers

        Reviews

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        sciona

        08/04/2008

        Overall
        HORRIBLE SERVICE

        The salespeople are extremely rude and look at you like a floating dollar sign. If they feel you're 'not worth it', they rush through and just try to get out the door. Don't try to ask them to measure your rooms, either...unless you want to hear grumbling.



        Better carpeting for half the price is available through competitors...just shop around.

        Helpful(0)Flag
        wth4545

        02/16/2008

        Overall
        Anyone but Empire

        We had a bedroom and hall installed about a year and a half ago. The installation was completed in three days due to not emough material being brought for the job. Within 6 months there was a wear pattern, moreso than the carpet that had been there 10 years. This was not cheap carpet, appx $1700 for a bedroom and hall. The complaint investigators came out and said the wear was normal. Sorry. I would not use Empire again. Their warranty sounds good but I doubt seriously if there is ever a corrective action taken.

        Helpful(1)Flag

        Details

        Phone: (847) 583-3000

        Address: 333 Northwest Ave, Northlake, IL 60164

        Website: http://www.empiretoday.com/About-Empire/Terms-of-Use

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